SYSTEM TROUBLE SHOOTING GUIDE
18
Symptom
Probable Cause
Solution
No Water
Not Enough Water
Leak at air gap opening
in faucet
Excessive noise at faucet
Water tastes or smells bad
TDS Meter readings
calculate <75% rejection
Water supply is turned off
Water supply line is kinked
Tank is turned OFF
Tank pre-charge is low
Tank is depleted
Clogged filters
Membrane failure
Tubing connections incorrect
Low water pressure
Debris blocking drain connection
Excessive slack in drain tubing
Red SFC tubing not installed
Filter depleted
Membrane fouled
Sanitizer not flushed out
Membrane o-ring crimped
Low usage
No routine maintenance
Membrane needs replacing
Turn water ON
Check and replace lines
Turn tank valve ON
Empty tank via faucet, using bike pump
adjust air pressure at bottom of tank to 7 psi
Allow 3-4 hrs to fill, add 2nd tank if this
occurs often
Replace filters
Replace membrane
Refer to Flow Chart Page 6, Fig. 1
System requires 35 psi
Disconnect 3/8” black tubing at
drain connection & clear debris
Shorten 3/8“ black tubing length
to eliminate any dips, sags, or loops
Check and confirm 1/4” red SFC tubing
installed
Replace filters & sanitize system
Replace Membrane & sanitize system if TDS
calculation is <%75 rejection
Drain tank and refill
Turn OFF Supply Adapter & Tank valve. Open
faucet. Remove membrane & check o-ring.
Replace if crimpled or deformed
Drain tank & allow 4 hours to refill
Drain Storage Tank Weekly. Flush 300ml water
through dispenser(s) daily
Replace membrane
