Spread Spectrum Wireless Data Transceiver User Manual
Troubleshooting HyperTerminal
The following are some common issues encountered while using HyperTerminal.
1.
Nothing appears on the screen after pressing the setup button on the transceiver.
This usually indicates one of two things; either the wrong Com port is selected or a null modem
RS-232 cable is being used. Follow the steps below to change the Com ports.
1.
Select
Properties
from the File menu.
2.
Click on the
Connect To
tab and verify that the correct Com port is selected.
3.
Click on the
OK
button to close the Properties dialog box.
4.
Click on the
Disconnect
button and then click the
Call
button.
5.
Press the Setup button on the back of the transceiver. The setup menu screen should appear.
2.
Gibberish appears on the screen appears after pressing the setup button.
This usually indicates a Baud Rate problem. Follow the steps below to change the Baud Rate.
Gibberish BEFORE the setup button is pressed indicates Diagnostics is enabled in the Master.
1.
Select
Properties
from the File menu.
2.
Click on the
Configure
button.
3.
Change the Baud Rate to
19200
and click on the
OK
button.
4.
Click on the
OK
button to close the Properties dialog box.
5.
Click on the
Disconnect
button and then click the
Call
button.
6.
Press the setup button on the back of the transceiver. The setup menu screen should appear.
3.
The setup menu appears on the screen, but nothing happens when keys on the keyboard
are pressed.
This usually indicates a three-wire connection, Rx, Tx & Gnd. Follow the steps below if the connection
uses a three-wire connection.
1.
Select
Properties
from the File menu.
2.
Click on the
Configure
button.
3.
Change the Flow Control to
None
and click on the
OK
button.
4.
Click on the
OK
button to close the Properties dialog box.
5.
Click on the
Disconnect
button and then click the
Call
button.
6.
Press the Setup button on the back of the transceiver. The Setup Menu screen appears and
changes can be made from the keyboard.
4.
A connection exists, data is being received through HyperTerminal, and some data is
correct, but the remaining data is in unrecognizable characters.
This usually indicates a parity mismatch. To resolve this issue, ensure that the parity of the
transceiver and the parity of HyperTerminal are set the same. HyperTerminal’s parity settings are
under Properties and the FreeWave parity is found under the Baud Rate in the Setup mode.
For additional troubleshooting for HyperTerminal, call FreeWave Technical Support at (303) 444 3862.
LUM0002AD Version
6.1
17
