A control solution test should be performed when you are not sure of
your results and want to confirm that your meter and test strips are
working properly.
IMPORTANT:
Use only MediSense (low, medium or high) Glucose and Ketone Control Solutions
with the meter.
• Control solution results should fall within the control solution range printed on
the test strip instructions for use.
• Check that the LOT number printed on the test strip foil packet and instructions
for use match.
• Do not use control solution past its expiration date. Discard control solution 3
months after opening or on the expiration date printed on the bottle, whichever
comes first. (Example: open April 15, discard July 15; write the discard date on
the side of the bottle.)
• The control solution range is a target range for control solution only, not for
blood glucose levels.
• Replace the cap securely on the bottle immediately after use.
• Do not add water or other liquid to control solution.
• Contact Customer Care (1-800-527-3339) for information on how to obtain
control solutions.
11
MediSense Glucose and Ketone Control Solution
Performing a Control Solution Test
1. Open the foil test strip packet
at the notch and
tear down to remove the test strip.
2. Insert the test strip
until the meter turns on.
Notes:
• Be sure to check that your meter screen is working
properly each time you turn your meter on. If you see
any white segments in the black off screen, or any
black segments in the white test screen, there may be
a problem with the meter. (See Section 6, Getting to
Know Your Meter, for more details.)
• The meter turns off after 3 minutes of inactivity.
Remove and reinsert the unused test strip to restart
the meter.
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The blinks, indicating the meter is ready for you to
apply control solution to the test strip.
3.
Press and hold the down arrow for 3 seconds to
mark the test as a control solution test
. The
appears. The meter is now ready for you to apply
control solution to the test strip.
IMPORTANT:
The test result will be saved to
memory as a blood result if not marked as
a control solution test. This may affect your
blood glucose averages.
4. Apply control solution to the test strip.
Shake the control solution bottle to mix the solution.
Apply a drop of control solution to the white area at
the end of the test strip in the area shown. The control
solution is drawn into the test strip.
5. Hold the control solution to the test strip until:
• You see 3 short lines on the meter screen. This
means you have applied enough control solution
and the meter is reading the control solution.
Notes:
• You will see a 5-second countdown.
• Do
not
remove the test strip from the meter during
the countdown.
• If the countdown does not start, remove and
discard the used test strip, turn off the meter and
try again with a new strip.
➧
Example:
6. View the result.
The test is complete (example shown) when the result
appears on the meter screen. The result is stored in
memory as a control solution result.
Compare the control solution result to the range
printed on the blood glucose test strip instructions for
use. The result should fall within the range.
Out of Range Control Solution Results:
• Repeat the test if control solution results are outside
the range printed on the test strip instructions for
use.
• Stop using the meter if control solution results are
consistently outside the range printed on the test
strip instructions for use. Contact Customer Care.
12
Transferring Meter Data to a Computer
Transferring meter data to a computer requires a compatible data management system. You
will also need a micro USB cable to connect your meter’s USB port to your computer (available
separately). For more information, contact Customer Care.
WARNING:
To avoid the possibility of electric shock, never perform a blood glucose test
while the meter is connected to the computer.
14
Error Messages
16
Troubleshooting
What It Means
What To Do
1. Test strip
is inserted
in the
strip
port and
nothing
happens.
Test strip is not inserted properly or fully into the meter
1.
With the contact bars (3 black lines) facing up, insert the test strip into the meter until it stops.
This turns on the meter.
2.
If the meter still does not turn on, contact Customer Care.
No batteries are installed; Batteries installed incorrectly
Refer to Section 15,
Taking Care of Your Meter and Lancing Device
, on how to properly install
batteries.
Dead batteries
Change batteries. Reset date and time, if needed.
Meter may be plugged into a computer ( appears on meter screen)
Unplug the meter from the computer.
Problem with the test strip
Try a new test strip.
Problem with the meter
Contact Customer Care.
2. The test
does not
start after
applying
the blood
sample.
Blood sample is too small
1.
Repeat the test using a new test strip.
2.
If the test still does not start, contact Customer Care.
Sample applied after meter turns off
1.
Review the testing instructions.
2.
Repeat the test using a new test strip.
3.
If the test still does not start, contact Customer Care.
Problem with meter or test strip
1.
Repeat the test using a new test strip.
2.
If the test still does not start, contact Customer Care.
17
Meter Specifications
Message
What It Means
What To Do
The temperature is too hot
or too cold for the meter to
work properly
1. Move the meter and test strips to
a location where the temperature
is within the test strip operating
range. (See test strip instructions
for use for the appropriate range.)
2. Wait for the meter and test strips to
adjust to the new temperature.
3. Repeat the test using a new test
strip.
4. If the error reappears, contact
Customer Care.
Meter error
1. Turn off the meter.
2. Repeat the test using a new test
strip.
3. If the error reappears, contact
Customer Care.
Message
What It Means
What To Do
Blood drop is too small
or
Incorrect test procedure
or
There may be a problem
with the test strip
1. Review the testing instructions.
2. Repeat the test using a new test
strip.
3. If the error reappears, contact
Customer Care.
The blood glucose level may
be too high to be read by
the system
or
There may be a problem
with the test strip
1. Repeat the test using a new test
strip.
2. If the error reappears, contact
Customer Care.
Message
What It Means
What To Do
Blood was applied to the
test strip too soon
1. Review the testing instructions.
2. Repeat the test using a new test
strip.
3. If the error reappears, contact
Customer Care.
Meter error
1. Check that you are using the correct
strip for this meter. (See test strip
instructions for use to verify your
strip is compatible with this meter.)
2. Repeat the test using a test strip for
use with your meter.
3. If the error reappears, contact
Customer Care.
15
Taking Care of Your Meter and Lancing Device
Changing Batteries
You will see this screen when your batteries are low.
Note:
Your meter settings and logbook information will be saved
when you change the batteries.
Note:
When you no longer need the meter, remove the batteries and dispose of batteries and
meter in compliance with your local government regulations. The batteries in this product should
be removed and disposed of in accordance with local regulations for separate collection of spent
batteries.
IMPORTANT:
After you first see this warning, you can perform approximately 28
tests before you need to change the batteries.
WARNING:
Batteries should be kept away from small children. If swallowed, contact a
healthcare professional immediately.
Step
Action
1.
Turn meter over and slide open the battery door on
the side as shown.
2.
Remove the old batteries.
3.
Install new batteries with (+) facing up.
Note:
The meter uses 2 replaceable CR 2032 coin cell
batteries.
4.
Slide the door back into place until it clicks.
Note:
The next time you turn your meter on, it may
prompt you to reset the time and date. (Refer to Section
7, Setting Up the Meter).
Cleaning and Disinfecting the Meter and Lancing Device
This section describes the cleaning and disinfection tasks for the FreeStyle Precision Neo
Meter and the FreeStyle Lancing Device II.
Cleaning and disinfecting your meter and lancing device is important to prevent the spread
of infectious diseases. The meter has a mean use life of 5 years, which is 522 cleaning and 522
disinfection cycles (2 cycles per week for 5 years). The lancing device has a mean use life of 2
years, which is 210 cleaning and 210 disinfection cycles (2 cycles per week for 2 years).
Turn off the meter prior to cleaning and disinfection. Users should wash hands thoroughly
with soap and water after handling the meter, lancing device, or test strips.
If the meter is being operated by a second person who is providing testing assistance to the
user, the meter and lancing device should be cleaned and disinfected prior to use by the
second person.
Assemble cleaning and disinfection supplies.
Clorox Healthcare Bleach Germicidal Wipes, EPA Reg. #67619-12. These disinfectant wipes
contain a 0.55% Sodium Hypochlorite (NaOCl) solution and have been shown to be safe for
use with the meter and lancing device. They may be purchased at major online retailers, such
as Walmart.com, Amazon.com, and OfficeDepot.com.
· Cleaning and disinfection should be performed using Clorox Healthcare Bleach Germicidal Wipes
at least once per week.
CAUTION:
Do not place the meter in water or other liquids. Avoid getting dust, dirt,
blood, control solution, water, bleach, or any other substance in the meter’s test strip
port, USB port and battery compartment.
· The meter has a mean use life of 5 years and has been validated for 522 cleaning and 522
disinfection cycles (the equivalent of 2 cycles per week for 5 years).
· The lancing device has a mean use life of 2 years and has been validated for 210 cleaning and
disinfection cycles (the equivalent of 2 cycles per week for 2 years).
· Cleaning and disinfecting the meter is important to prevent the spread of infectious diseases.
Cleaning and Disinfection
Cleaning is the physical removal of organic soil from the meter and lancing device surfaces.
Keeping the meter and lancing device clean helps ensure that they are working properly and
that no dirt gets in the devices. Cleaning allows for successful, subsequent disinfection.
Disinfection is a process that destroys pathogens, such as viruses and other microorganisms, on
the meter and lancing device surfaces. Disinfecting the meter and lancing device helps ensure
that no infection is passed on when you or others come in contact with the meter and lancing
device. The meter and lancing device should be cleaned with a separate bleach wipe prior to
each disinfection.
Clean and disinfect your meter at least once a week. Clean and disinfect your lancing device
when visibly dirty (at least once a week).
Note:
Squeeze bleach wipe to remove excess solution before wiping the meter or lancing
device.
Assay method
Amperometry
Automatic shutoff
At least two minutes of inactivity
Battery life
Up to 3000 tests
Measurement
range
For blood glucose testing 20 - 500 mg/dL
Memory
Up to 1000 events, including blood glucose and control solution
results, and other meter information
Minimum computer
requirements
System must only be used with EN60950-1 rated computers. Use a USB
certified cable
Operating relative
humidity
10% to 90% (non-condensing)
Operating
temperature
59 °F to 104 °F (15 °C to 40 °C)
Power source
Two CR 2032 lithium (coin cell) batteries
Size
2.35 in (w) x 3.42 in (l) x 0.34 in (d)
5.97 cm (w) x 8.68 cm (l) x 0.87 cm (d)
Storage
temperature
-4 °F to 140 °F (-20 °C to 60 °C)
System altitude
See test strip instructions for use
Weight
1.2 oz. to 1.3 oz. (33 g to 37 g) including batteries
Meter cleaning and
disinfection
The meter has a mean use life of 5 years, which is 522 cleaning and
522 disinfection cycles (2 cycles per week for 5 years).
Lancing device
cleaning and
disinfection
The lancing device has a mean use life of 2 years, which is 210 cleaning
and 210 disinfection cycles (2 cycles per week for 2 years).
Note:
For test strip specifications, see test strip instructions for use.
Electromagnetic Compatibility (EMC): FreeStyle Precision Neo meter has been tested for both electrostatic discharge and radio
frequency interference. Emissions are low and unlikely to interfere with other nearby electronic equipment. To limit radio
frequency interference do not use the FreeStyle Precision Neo meter near cellular or cordless telephones, radio transmitters or
other electrical or electronic equipment that are sources of electromagnetic radiation, as these may interfere with the proper
operation of the meter. Avoid use of the device in very dry environments, as electrostatic discharges from synthetic materials
(e.g., carpets) could cause damage.
Distributed by:
Abbott Diabetes Care Inc.
1360 South Loop Road
Alameda, CA 94502 USA
Customer Care 1-800-527-3339
Monday through Friday, 8AM to 8PM
Eastern Standard Time
FreeStyle and related brand marks are trademarks of Abbott Diabetes Care Inc. in various
jurisdictions. Other trademarks are the property of their respective owners.
Patent: https://www.abbott.com/patents
©2016 Abbott ART33078-003 Rev. A 09/16
Message
What It Means
What To Do
No coding required
or
Test strip may be damaged,
used, or the meter does not
recognize it
1. Check that you are using the correct
test strip for this meter. (See test
strip instructions for use to verify
your strip is compatible with this
meter.)
2. Repeat the test using a test strip for
use with your meter.
3. If the error reappears, contact
Customer Care.
Meter error
1. Turn off the meter.
2. Repeat the test using a new test
strip.
3. If the error reappears, contact
Customer Care.
18
References
References:
1. “FDA Public Health Notification: Use of Fingerstick Devices on More than One Person Poses Risk
for Transmitting Bloodborne Pathogens: Initial Communication” (2010) http://www.fda.gov/
MedicalDevices/Safety/AlertsandNotices/ucm224025.htm
2. “CDC Clinical Reminder: Use of Fingerstick Devices on More than One Person Poses Risk for
Transmitting Bloodborne Pathogens” (2010) http://www.cdc.gov/injectionsafety/Fingerstick-
DevicesBGM.html
3. American Diabetes Association. Standards of Medical Care in Diabetes—2013. Diabetes Care
2013;6(Suppl.1)S11-S66.
Step
Action
1
For cleaning, wipe all outside surfaces of the meter and lancing device thoroughly
with the bleach wipes until they are visibly clean. Take care to avoid the strip port,
USB port and battery compartment. Clean your meter at least once a week.
Clean your lancing device when visibly dirty (at least once a week).
2
Allow the meter and lancing device to air dry completely before performing a
blood glucose test.
3
When finished, thoroughly wash your hands with soap and water.
4
For disinfection, wipe all outside surfaces of the meter and lancing device
thoroughly with the bleach wipe until they are wet in order to pre-clean the
meter and lancing device. Take care to avoid the strip port, USB port and battery
compartment.
Manufacturer:
Abbott Diabetes Care Ltd.
Range Road
Witney, Oxon
OX29 0YL, UK
Step
Action
5
After pre-cleaning, use a second wipe to disinfect the meter and lancing device,
using the same process.
6
Allow the meter and lancing device surfaces to remain wet for 60 seconds (1 full
minute). Allow the meter and lancing device to air dry completely before use.
After 1 full minute, immediately dry with drying towel to remove any residual
moisture. Disinfect your meter at least once a week.
Disinfect your lancing device when visibly dirty (at least once a week).
7
Allow the meter and lancing device to air dry completely before performing a
blood glucose test.
8
When finished, thoroughly wash your hands with soap and water.
Additional information about the risks for transmitting bloodborne pathogens
to persons undergoing fingerstick procedures for blood sampling can be found.
(See Section 18, References, for more details.)
IMPORTANT:
If you require assistance or if you notice any signs of deterioration on the meter or lancing device (such as clouding or crazing on the display of the meter, corroding or eroding of the plastic housing, or cracking of plastic housing or display) or if the meter does not turn on or if the lancing device
does not work after cleaning and disinfection, discontinue use of the meter or lancing device and contact Customer Care (1-800-527-3339).
13
View Logbook
Your meter logbook can store up to 1,000 events – including blood glucose and control
solution results and other meter information.
Viewing Your Logbook Events
1.
While on the Home screen, press to view your
logbook events.
Note:
For today’s results, only the time will be displayed
at the bottom of the screen. For previous days’ results, the
date will alternate with the time.
Examples:
Blood Glucose Result
2.
Press to scroll through to view your logbook events.
-
Control Solution Result
Note:
Check mark in the box indicates a control solution
test and not that the result was within range.
Viewing Your Blood Glucose Averages
1.
While on the Home screen, press to open the
logbook.
Note:
For today’s results, only the time will be displayed at
the bottom of the screen. For previous days results, the date
will alternate with the time.
2.
While in the logbook, press any time to view your
7-day average. [
]
• Press to view 14-day average. [
]
• Press to view 30-day average. [
]
• Press to return to your logbook events.
Notes:
• Averages do not include glucose control solution results.
• Control solution results not marked as control solution
tests may cause averages to be inaccurate.
•
appear on the meter screen when there are no
current events or averages to view.
•
blood glucose test results are included as
20 mg/dL when calculating averages.
•
blood glucose test results are included as
500 mg/dL when calculating averages.
Press
or
to scroll
through 7-, 14- and 30-day
averages.
Your average
Number of tests
in this average
