20
Troubleshooting
Problem
Solution
The device will not turn on.
Charge the battery using the
supplied AC adapter. If the battery
is too low, the unit may not boot
even when connected to the
charger. Wait several minutes and
then try turning the unit on again.
The battery is not charging or is
taking longer to charge than
expected.
Make sure you are using the
charger supplied with the device. If
the battery is charging, the LED
indicator glows red.
Extra dots are appearing on the
display and dots are sticking.
Clean the display as described in
the Focus 40 Blue user guide.