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Disclaimer of Warranties

Except as specifically provided herein, 

Franklin makes no warranty of any kind, 

express or implied, with respect to this 

product.

Your purchase, receipt, or use of this product 

confirms your acknowledgment that no 

guaranty is made as to your satisfaction in 

connection with your use of this product 

nor as to  the accuracy of any processing of 

information by this product.

Limited Warranty (U.S. only)

LIMITED WARRANTY, DISCLAIMER OF 

WARRANTIES, AND LIMITED REMEDY

FRANKLIN WARRANTS TO THE ORIGINAL 

PURCHASER THAT THIS PRODUCT WILL BE 

FREE FROM DEFECTS IN MATERIALS AND 

WORKMANSHIP FOR A PERIOD OF ONE 

(1) YEAR FROM THE ORIGINAL DATE OF 

PURCHASE AS EVIDENCED BY A COPY OF THE 

SALES RECEIPT. THIS LIMITED WARRANTY 

DOES NOT COVER DAMAGE DUE TO ACTS 

OF GOD, ACCIDENT, MISUSE, ABUSE, 

NEGLIGENCE, MODIFICATION, UNSUITABLE 

ENVIRONMENT, OR IMPROPER MAINTENANCE. 

THE SOLE OBLIGATION AND LIABILITY OF 

FRANKLIN, AND THE EXCLUSIVE REMEDY 

UNDER THIS LIMITED WARRANTY, IS REPAIR 

OR REPLACEMENT AT THE SOLE OPTION 

OF FRANKLIN AND THIS REMEDY APPLIES 

ONLY IN THE CASE IN WHICH FRANKLIN 

DETERMINES THAT THE PRODUCT WAS 

DEFECTIVE AND THAT THE DEFECT AROSE 

WITHIN THE DURATION OF THE LIMITED 

WARRANTY. THIS REMEDY IS THE EXCLUSIVE 

REMEDY FOR BREACH OF THIS WARRANTY. 

THIS WARRANTY GIVES YOU CERTAIN 

RIGHTS; YOU MAY ALSO HAVE OTHER RIGHTS 

THAT MAY VARY FROM JURISDICTION TO 

JURISDICTION.
EXCEPT FOR THE LIMITED WARRANTY 

EXPRESSLY RECITED ABOVE, THIS FRANKLIN 

PRODUCT IS PROVIDED ON AN “AS IS” BASIS, 

WITHOUT ANY OTHER WARRANTIES, EXPRESS 

OR IMPLIED, INCLUDING, BUT NOT LIMITED 

TO, WARRANTIES OF MERCHANTABLE 

QUALITY, MERCHANTABILITY, OR FITNESS 

FOR A PARTICULAR PURPOSE, OR THOSE 

ARISING BY LAW, STATUTE, USAGE OF 

TRADE, OR COURSE OF DEALING. THIS 

WARRANTY APPLIES ONLY TO PRODUCTS 

MANUFACTURED BY OR FOR FRANKLIN AND 

SPECIFICALLY DOES NOT INCLUDE BATTERIES, 

CORROSION OF BATTERY CONTACTS OR ANY 

OTHER DAMAGE CAUSED BY BATTERIES. 

FRANKLIN SHALL NOT HAVE ANY LIABILITY 

TO THE PURCHASER OR ANY OTHER PERSON 

OR ENTITY FOR ANY INDIRECT, INCIDENTAL, 

SPECIAL, OR CONSEQUENTIAL DAMAGES 

WHATSOEVER, INCLUDING, BUT NOT 

LIMITED TO, LOSS OF REVENUE OR PROFIT, 

LOST OR CORRUPTED DATA, OR OTHER 

COMMERCIAL OR ECONOMIC LOSS, EVEN 

IF FRANKLIN HAS BEEN ADVISED OF THE 

POSSIBILITY OF SUCH DAMAGES, OR EVEN IF 

OTHERWISE FORESEEABLE. FRANKLIN IS NOT 

RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. 

FRANKLIN’S MAXIMUM AGGREGATE LIABILITY 

SHALL NOT EXCEED THE AMOUNT PAID FOR 

THE PRODUCT AS EVIDENCED BY THE SALES 

RECEIPT. SOME STATES/JURISDICTIONS DO 

NOT ALLOW THE EXCLUSION OR LIMITATION 

OF LIABILITY FOR CONSEQUENTIAL OR 

INCIDENTAL DAMAGES, SO THE ABOVE 

LIMITATION MAY NOT APPLY TO YOU. IF 

THE LAWS OF THE RELEVANT JURISDICTION 

DO NOT PERMIT FULL WAIVER OF IMPLIED 

WARRANTIES, THEN THE DURATION OF 

IMPLIED WARRANTIES AND CONDITIONS ARE 

LIMITED TO THE DURATION OF THE EXPRESS 

WARRANTY GRANTED HEREIN.
Warranty Service: If you think your product 

is defective, call Franklin’s Customer Service 

Desk, 1-800-266-5626, to request a return 

merchandise authorization  (“RMA”) number, 

before returning the product (transportation 

charges prepaid) to:
Franklin Electronic Publishers, Inc.

Attn: Service Department

One Franklin Plaza

Burlington, NJ 08016-4907
If you return a Franklin product, please 

include your name, address, telephone 

number, a brief description of the defect and 

a copy of your sales receipt as proof of your 

original date of purchase. You must also write 

the RMA prominently on the package if you 

return the product; otherwise there may be 

a lengthy delay in the processing of your 

return. Franklin strongly recommends using a 

trackable form of deliver to Franklin for your 

return.

Limited Warranty 

(EU and Switzerland)

Notwithstanding the disclaimer of warranties 

above, this product, excluding batteries and 

liquid crystal display (LCD), is guaranteed 

by Franklin to be free of defects in materials 

or workmanship for a period of two years 

from the date of purchase. It will be repaired 

or replaced with an equivalent product (at 

Franklin’s option) free of charge for any defect 

in workmanship or materials during that time.
This warranty explicitly excludes defects 

due to misuse, accidental damage, or wear 

and tear. This warranty does not affect the 

consumer’s statutory rights.

Limited Warranty (outside 

U.S., EU and Switzerland)

Notwithstanding the disclaimer of warranties 

above, this product, excluding batteries and 

liquid crystal display (LCD), is guaranteed 

by Franklin to be free of defects in materials 

or workmanship for a period of one year 

from the date of purchase. It will be repaired 

or replaced with an equivalent product (at 

Franklin’s option) free of charge for any defect 

in workmanship or materials during that time.
Products purchased outside the United States, 

the European Union and Switzerland that are 

returned under warranty should be returned 

to the original vendor with proof of purchase 

and description of fault. Charges will be made 

for all repairs unless valid proof of purchase is 

provided.
This warranty explicitly excludes defects 

due to misuse, accidental damage, or wear 

and tear. This warranty does not affect the 

consumer’s statutory rights.

BRD-28000-00
Rev. A

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