Troubleshooting Tips
Support
Here are some tips for correcting problems:
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Check if all cables are connected properly.
For every activated device connected to any port of the switch, the corresponding switch LAN port status LED is lit.
For the DATALIGHT-Ports make sure, that all fibres are cleanly cut and fully (20mm with open clamp) pushed inside
the clamp. Check also the connections at connected devices
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Make sure the network settings of the computer are correct.
In most cases, computers are configured to obtain an IP address through DHCP. If the network uses static IP addresses,
be sure that the switch and computer are configured with valid IP addresses. To connect to the web interface,
IP address oft he computer hast o be in the same subnet as the switch (e.g. switch: 192.168.0.xxx, computer: 192.168.0.xxx)
Thank you for selecting DATALIGHT® products.
Support can be reached under service contact data from:
www.datalight-system.com
Please locate serial number on the product and use it for registration when contacting our support.
You have to register your product before you can use our telephone support.
We recommend using only official DATALIGHT® support resources.
DATALIGHT® and the DATALIGHT® Logo are registered trademarks of FRÄNKISCHE Rohrwerke Gebr. Kirchner GmbH & Co. KG and or its subsidiaries.
Information is subject to change without notice.
All information in this publication generally reflects the state of the art at the time of printing. Furthermore, considerable care was taken when preparing this publication. Nevertheless, type -
setting and translation errors cannot be entirely excluded. We also reserve the right to make changes to our products, specifications and other data. Changes may also become necessary as
a result of legal, material-related or other technological requirements, which cannot or can no longer be considered in this publication. For this reason, we cannot assume any liability which is
based solely on the data provided in this publication. The decisive role with regard to the data on products and services is always played by the order placed, the product actually purchased
and the documentation in connection with it, or the information provided by our specialist staff in each specific individual case.
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DATALIGHT Switch 12+4-Port 1000
