Foxtel X Digital, Руководство пользователя

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Solving problems
Using the FOXTEL Digital set-top unit
v
On-screen messages
If one of the following messages appears on your TV screen, make
a note of the number that appears with the message (for example,
F01). If you need to call your service provider for assistance, please
have the number handy so they can help you as quickly as possible.
On-screen message Possible cause Suggested solution
Please insert the
Smartcard. There is no FOXTEL
Smartcard in the
Smartcard slot in the
digital set-top unit. Insert the FOXTEL Smartcard into the Smartcard
slot.
There is a Smartcard
error. Please ensure the
FOXTEL Smartcard is
correctly inserted. Call
131 999 for assistance. The digital set-top unit
cannot recognise the
FOXTEL Smartcard. Check it is the correct FOXTEL Smartcard. Check
it is in the right way up. Check that the card is not
damaged.
If the problem continues, call FOXTEL on 131 999
for assistance.
Remove the old FOXTEL Smartcard and insert the
new FOXTEL Smartcard.
Insert the new FOXTEL
Smartcard. Call your
service provider for
assistance. The old FOXTEL
Smartcard is no longer
valid. You should have received a new FOXTEL
Smartcard through the post.
Remove the old FOXTEL Smartcard and insert the
new FOXTEL Smartcard.
This Smartcard is not
authorised. Please call
your service provider for
assistance.
The FOXTEL Smartcard
is not authorised. Call your service provider’s telephone number to
get the FOXTEL Smartcard authorised.
There is a Smartcard
error. Please call your
service provider for
assistance.
The FOXTEL Smartcard
has developed a
problem. Check it is the correct FOXTEL Smartcard.
Check it is in the right way up.
Check that the card is not damaged.
If the problem continues, call FOXTEL on 131 999.
There is a problem with
the FOXTEL Smartcard.
Please call your service
provider for assistance.
The FOXTEL Smartcard
has developed a
problem. Please call FOXTEL on 131 999 for assistance.
This is the wrong
Smartcard for this box.
Please insert the correct
FOXTEL Smartcard. Call
your service provider for
assistance.
You have more than
one digital set-top unit
and have put the wrong
FOXTEL Smartcard in
this digital set-top unit. Insert the right FOXTEL Smartcard for this digital
set-top unit.
If the problem continues, call FOXTEL on 131 999.