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*International Service Centers operate independently. Service and Warranty turnaround times may vary.
Visa, MasterCard and/or Cashier’s Check
FOX Racing Shox uses UPS Ground service within the USA.
Method of Payment
Method of Shipping
FOX Racing Shox
130 Hangar Way
Watsonville, CA 95076
Phone: 831.274.6500
North America: 800.FOX.SHOX (369.7469)
Fax: 831.768.9312
E-mail: [email protected]
Website: www.foxracingshox.com
Business Hours: Monday-Friday 8AM-5PM Pacific Time
Contact Information
Congratulations on choosing FOX FORX for your bicycle. In doing so, you have chosen the best suspension fork in the
industry! All FOX Racing Shox products are designed, manufactured and assembled by the finest professionals in the
industry. As a consumer and supporter of FOX Racing Shox products, you need to be aware of the importance of setting
up your fork correctly to ensure maximum performance. This manual will provide you with the step-by-step instructions of
how to set up your fork. It is a good idea to keep your receipts with this manual and refer to it for service and warranty
issues.
Introduction
FOX Racing Shox is pleased to offer 48-hour* turnaround for product service, provided the following steps are taken.
1. Contact FOX Racing Shox at 800.FOX.SHOX to obtain a Return Authorization (R.A.) Number and shipping
address. For International Service Centers, please refer to the list below or contact FOX Racing Shox to determine
the Service Center nearest you.
2. Satisfactory proof of purchase receipt is required for warranty consideration.
3. Mark the Return Authorization Number and the Return Address clearly on the outside of the package and send
item to FOX Racing Shox or your International Service Center with shipping charges pre-paid by sender.
4. Include a description of the problem, bicycle information (manufacturer, year and model), type of FOX product,
spring rate and return address with daytime phone number.
Service / Warranty
International Service Centers
