TROUBLE SHOOTING
BEFORE CALLING FOR TECHNICAL SUPPORT !
General problems with the FX255 D3 may be resolved by one or more of the
following solutions. If after trying these suggestions, you are still experiencing
problems, contact FOX Electronics for technical support.
§
Check the STATUS LED for AC loss indication.
§
Be sure the 3 pin AC plug is connected to a live outlet (Test with DVM or
connect a test light).
§
Be sure that the battery terminals are connected.
§
Check that computer USB or RS232 connections are correct and secure
(Only use original cables or cables assembled as described in this manual).
§
Listen to incoming codes signals and check if they are decoded.
§
The computer will only communicate if the RS232 port is correctly programmed.
§
Check that your antenna connector to the FX 255 decoder is correctly
terminated and secure.
PREPARE THE FOLLOWING INFORMATION THEN CALL THE SERVICE
TECHNICIAN.
The following information will assist the Technician in helping your quickly
and efficiently:
§
A description of the problem.
§
Repeater locations and numbers, Base Station location and antennas
installed on site if you are experiencing signal problems.
§
Notes on test transmitter tested from the control room indicating the
repeaters received.
§
Have a working voltage meter at your disposal.
NOTE: Accurate information given on questions asked by our technical staff
ensure a faster and more accurate resolution to your problem.
14
