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Troubleshooting your DVI monitor connection
Caution!
Turn off your computer before connecting the monitor.
If your monitor is connected to your computer with the DVI cable, but no image appears on the screen:
•
The cable plugs may be damaged or connected incorrectly. Check both ends of the power cable and DVI cable, and
make sure that there are not bent pins and that the cables are securely connected to the monitor, power outlet, and
computer.
•
If the monitor’s power LED is not green or orange, the monitor is not turned on. To turn the monitor on, press the
monitor power button.
•
If there is still no signal, an invalid video input may have been selected. To select DVI Input mode, press the
or (+)
button located on the front of the monitor, (as shown on the figure below) and then select the VGA / DVI function, and
then select the Digital Signal input (DVI).
•
The video card in your computer may have two types of connectors: VGA (Video Graphics Array) and DVI (Digital
Visual Interface). Many cards have both types of connectors. Plug the monitor cable into the appropriate port and
tighten the thumbscrews to secure it. Some cards simply give you a choice of connectors, while others can run both
DVI and VGA monitor at the same time. Read the video card’s documentation to find out your model’s capabilities.
This monitor has both DVI and VGA inputs, use the DVI port (and a DVI cable) –it will provide more accurate color and
a sharper image. You may have to switch your video card settings from VGA to DVI.
•
If you do not receive a DVI signal, try disconnecting the VGA cable as your video card may not allow both cable types
to be connected simultaneously.
Important!
If you unplug the monitor while using DVI input, you may need to repeat these troubleshooting steps.
