10: I can't play Spotify music in Plug-and-Play mode?
• Please exit the Spotify app and switch the playback device to
the computer's own sound card device, open Spotify and play,
confirm that it works and then switch the playback device to
“Fosi Audio K2”.
11: How do I get the highest 24Bit/96kHz resolution on my
PC?
• Right-click the PC sound icon in the lower right corner, open
Volume Mixer, click on the icon of the device/SPDIF: “Fosi
Audio K2” to open the Properties, click the Advanced, select
24Bit, 96000Hz for maximum sound quality output.
12: Why do I get an intermittent sound?
• Please switch the USB port to USB 3.0 or back USB port and
try again, as some USB ports have unstable data transmission.
• Please replace the PC-USB cable and retest, contact us for
compensation if the original cable is faulty.
Any problems please leave a message to the customer
support email address: [email protected].