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Step 7:
Make sure there’s no firewall is blocking Equipment Search Tool or other search tool conflicts with it.
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What can I do if I forgot camera’s user name and password?
Camera can be hard reset to default settings, when you forgot camera’s login user name and password,
please follow the steps to reset your camera and get your camera username and password to defualt:
Step 1:
Keep power on camera;
Step 2:
Press and hold reset button of camera for 30 seconds utill it reboots and you can hear a voice
prompt, ‘Reset succeeded’, On P2/P4 cameras; The Reset button is located on the side of the body;
Step 3:
Once reset, camera will be restored to default settings; And default username is admin, no password
(leave password blank).
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How do I add a Foscam camera back to the Foscam App after a change in the network was made?
The type of change could be a replacement router or the network was moved to a different location,as well
as changing the network name or password for security purposes.
Step 1:
Delete the old Foscam camera from the App first;
Step 2:
If the camera was connected to a wireless network in the past,please connect the camera to the
WIFI router with an Ethernet cable first;
Note: The smart device/phone should be connected to the same WiFi network the camera is to be setup.
Step 3:
Power on the camera and perform a hard reset of the unit;
Step 4:
Add the camera once again to the Foscam App; Once the camera has been added to the Foscam
App again the video feed can be viewed;
Note: After a hard reset the camera will require for new username and password to log in the camera again.