Foscam FI8910E Скачать руководство пользователя страница 54 | Manualshive

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Foscam FI8910E Скачать руководство пользователя страница 54

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Limited

Limited

Tel:

Tel:

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86

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Fax:

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4.1.4 Can’t access IP camera on internet

Possible reasons why camera is not accessible on the internet:

1) ActiveX controller is not installed correctly.

2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try
changing to another port number. (Figure 4.2)
3) Port forwarding is not successful (Figure 3.27)

Double check these settings and make sure they are correct.

4.1.5 IP Camera Tool could not find camera’s IP

Verify that the network cable is securely fastened to the camera.
Make sure that DHCP is enabled on your router, do not enable MAC address filter.
Make sure that the firewall or anti-virus software does not block the camera. You can add the
camera as a trusted site on your firewall or anti-virus software.

4.1.6 UPnP always failed

UPnP only contains port forwarding in our recent software. Sometimes, it may be fail to do port
forwarding automatically because of the firewall or anti-virus software. It may also be due to the
router’s security settings. We recommend manually configuring port forwarding the camera can
be viewed on the internet.

4.1.7 Couldn’t find the shortcut on the desktop after install IP camera

tool

If you use Windows7 or Vista and the shortcut is missing after installing the IP camera tool,
check the path of IP Camera program.
For example, if it was pointing to C:\Windows\System32\IPCamera.exe.
Please fix this by pointing the shortcut to the correct path
C:\Windows\SysWOW64\IPCamera.exe. After this you should be able to use the shortcut
without any problems.

4.1.8 I can’t change the record path

When you use Windows7 or Vista, you may be not able to change the record path because of
the security settings of computer. Please add the camera as a trusted site to resolve this issue.
The steps are

IE browser



Tool



Internet Properties



Security



Trusted sites



Sites



Add

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Содержание FI8910E

Страница 1: ...User User Manual Manual Model FI8918E Indoor Pan Tilt PoE Camera Color Black Color White...

Страница 2: ...Software GUI 4 2 1 Login Window 5 2 2 Surveillance Window 6 3 Advanced Camera Settings 13 3 1 Device Status 13 3 2 Alias Settings 14 3 3 Date Time Settings 15 3 4 User Settings 15 3 5 Multi Device Set...

Страница 3: ...telligent Technology Technology Co Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 3 21 Back 48 4 APPENDIX 48 4 1 Frequently Asked Questions 48...

Страница 4: ...mes The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplified by using the netwo...

Страница 5: ...compliant allowing transmission of power and data via a single Ethernet cable Such as the following picture connect the Network Camera to a PoE enabled router switch via Ethernet cable 1 3 Read Before...

Страница 6: ...45 10 100 Base T Power DC 5V 2A Power supply Network Light The LED will blink when power and network cable are plugged in Power Light If the power adapter works well the light will turn on Audio Inpu...

Страница 7: ...nty or technical services Figure 1 3 Reset button Press and hold down the RESET BUTTON for 10 seconds when released the IP camera will be reset back to factory default settings You must power on the c...

Страница 8: ...uch as English Spanish Deutsch and so on You can select the language you need via pull down the dropdown toolbar and click on the language to switch Section2 FOSCAM Website Link There is an access lin...

Страница 9: ...ne If you are using the Mobile to access the camera here you need to select Mobile Phone login mode Section6 Note Note that when you login the camera please select the corresponding login mode 2 2 Sur...

Страница 10: ...Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 7 Section2 Multi Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring...

Страница 11: ...doors outdoor Please choose outdoor mode when the camera was installed outside Fps 1 Max Maximum frame rate 2 20fps 15fps 10fps 5fps 4fps 3fps 2fps 1fps 5fps 1fps 1 2fps 1 3fps 1 4fps 1 5fps customize...

Страница 12: ...to position no 1 Flip Mirror You can flip the image by enabling Flip button or mirror the image by enabling Mirror button Section4 Pan Tilt Control 1 Up control button 2 Down control button 3 Left con...

Страница 13: ...utton Click the talk icon and the icon changes to then talk through your computer s microphone which will transmit through the camera s speaker People will hear your talking through the camera s built...

Страница 14: ...11 Figure 2 4 NOTE Record and multi device function are controlled by ActiveX controller therefore Firefox or Google Chrome Safari browsers will not allow these functions For Firefox Google Chrome Sa...

Страница 15: ...Foscam Intelligent Intelligent Technology Technology Co Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 12 Figure 2 6 During the installation yo...

Страница 16: ...1 Device ID MAC ID of the camera by wired connection 2 Device Firmware Version System Firmware version of the camera 3 Device Web UI Version Web UI firmware version of the camera 4 Alias Name of the c...

Страница 17: ...o Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 14 Figure 3 2 Figure 3 3 3 2 Alias Settings Default alias is Anonymous You can define a name f...

Страница 18: ...oose Sync with NTP Server or Sync with PC Time If your country implements the Daylight Saving Time that option can also be selected Figure 3 5 3 4 User Settings Here you can create users and set permi...

Страница 19: ...or Vista s security level is higher than Windows XP 2000 For set record path function user should add the Device IP address to the Internet Explorer s Trusted sites first The step is IE browser Tool...

Страница 20: ...e supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter...

Страница 21: ...t Technology Technology Co Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 18 Figure 3 7b Back to Surveillance Windows and click Four Windows op...

Страница 22: ...6 86 755 755 2674 2674 516 5168 8 19 Figure 3 9 3 5 2 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make...

Страница 23: ...can use the same DDNS domain name you only need to set a different port number for each camera Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port num...

Страница 24: ...ted Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 21 Figure 3 11 1 The 2nd camera s name 2 Fill in the 2nd camera s DDNS host not LAN IP 3 Enter the 2nd camera s...

Страница 25: ...55 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 22 Figure 3 12 Return to video window You will see all of the cameras accessible through the internet When you are away from home...

Страница 26: ...mera select Basic Network Settings Keep the camera in the same subnet of your router or computer Figure 3 14 Changing settings here is the same as using the IP Camera Tool Figure 3 17 3 18 It is recom...

Страница 27: ...86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 24 Figure 3 15 Figure 3 16 If you don t know the DNS server you can use the same settings as the Default Gateway Network l...

Страница 28: ...e sure it is in the same subnet as your computer or router I e the first three sections are the same Subnet Mask The default subnet mask of the equipment in our LAN is 255 255 255 0 You can find the s...

Страница 29: ...n with no password NOTE If the prompt Subnet doesn t match dbclick to change appears please enable DHCP set camera s IP address and gateway once again 3 7 Wireless Settings The network camera is POE c...

Страница 30: ...ack to the Device Status panel you can see the UPnP status There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your r...

Страница 31: ...access the camera via internet Take hostname camera myfoscam org and HTTP Port no 88 for example the accessing link of the camera via internet would be http camera myfoscam org 88 Note If you want to...

Страница 32: ...6 5168 8 29 Figure 3 24 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email f...

Страница 33: ...Settings on the administrator panel Secondly disable the Manufacturer s domain name and select No Ip as a server in the Third Party DDNS Thirdly fill foscam as DDNS user fill password foscam2012 as D...

Страница 34: ...ake Linksys brand router as an example Login the router and goes to Applications Gaming Single Port Forwarding Secondly Create a new column by LAN IP address HTTP Port No of the camera within the rout...

Страница 35: ...er SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or...

Страница 36: ...lease check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of...

Страница 37: ...he Device Status screen and verify the MSN settings are succeed Figure 3 31 When the MSN ID in the Friends list login the MAN he can chat with camera For example Foscam13 this account contained in the...

Страница 38: ...755 2674 2674 516 5168 8 35 Figure 3 32 Note Create a new MSN account for the camera do not use the same MSN account as you would like to chat with your friends When the camera login uses the MSN acc...

Страница 39: ...plan to store images exists as the camera can t create the folder itself Also the folder must be read writable FTP Mode The camera supports standard POST mode and passive PASV mode Upload Image Now Th...

Страница 40: ...e username and password 5 Cannot access the folder Verify the folder exists and your account is authorized 6 Error in PASV mode Verify the server supports PASV mode 7 Error in PORT mode PASV mode shou...

Страница 41: ...lect the checkbox 2 The larger the number the higher the motion sensitivity will be 3 Select this option to reduce false alarms when light changes 4 If you want to do Sound Detection Alarmed select th...

Страница 42: ...when motion sound is activated If you want to receive images when motion is detected you must set Mail Service Settings first Figure 3 28 Then set motion alarm as follows Figure 3 38 2 Upload images v...

Страница 43: ...when the alarm has been detected Figure 3 40 4 The camera will record automatically for one minute after motion sound is detected You can find the recording file in the folder which you set previousl...

Страница 44: ...5168 8 41 Alarm Scheduler Here are two ways to set the alarm 1 Alarm at any time when motion sound is detected Don t select Scheduler Click Submit and the camera will alarm at any time when motion is...

Страница 45: ...g set times select Scheduler and set time range If you want to select one serial area you can click any number between 00 and 23 on the first row the corresponding column will be selected and it will...

Страница 46: ...o Co Limited Limited Tel Tel 86 86 755 755 2674 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 43 Figure 3 44 If you want to select discrete area you click the left button on the box of tim...

Страница 47: ...illance window Click the Horizon patrol button the camera will patrol the rounds horizontally you set and then stop if you don t click Stop horizon patrol button For example you set 4 for the patrol r...

Страница 48: ...se choose the correct bin file and then click Submit to upgrade Don t shut down the power during upgrade until the IP camera tool finds the camera again Upgrade Firmware by IP Camera Tool Double click...

Страница 49: ...n readme txt file in the upgrade package before you upgrade 2 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the...

Страница 50: ...74 2674 5668 5668 Fax Fax 86 86 755 755 2674 2674 516 5168 8 47 Figure 3 50 3 18 Restore Factory Settings All parameters will return to factory settings if selected Figure 3 51 3 19 Reboot Device Clic...

Страница 51: ...8 Fax Fax 86 86 755 755 2674 2674 516 5168 8 48 3 20 Log The log record shows who accessed the camera and when Figure 3 52 Figure 3 52 3 21 Back This will take you back to the surveillance window 4 AP...

Страница 52: ...o change select Obtain IP from DHCP server If this error still exists after obtaining an IP from the DHCP server check the local area connection of your computer and verify the subnet and gateway of t...

Страница 53: ...Figure 4 1 If you allow the ActiveX to run but still can not see living video and a red cross in the centre of the video Pls select another port number Don t use port 80 use port 85 8005 etc Figure 4...

Страница 54: ...on your firewall or anti virus software 4 1 6 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be fail to do port forwarding automatically because of the...

Страница 55: ...name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 4 1 11 Only see black screen or undefined characters when using remote login If you...

Страница 56: ...ported Protocol HTTP FTP TCP IP UDP SMTP DHCP PPPoE DDNS UPnP GPRS Infrared Light 11 IR LEDs Night visibility up to 8 meters Dimension 117 L x114 W x129mm H Gross Weight 765g Net Weight 315g POE POE S...

Страница 57: ...168 8 54 5 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide...

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