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Problems 

Possible causes 

Solution 

When the bike is powered on, 

the indicator light does not turn 
on, the motor does not work, the 

LCD display does not turn on 
and there is no electric power to 

the bike. 

The battery is completely 

discharged. 

Charge the battery. 

The electric cable connecting 
the battery is loose. 

Fix the cable firmly. 

The fuse has burnt. 

Contact Kogan.com 

The traveling distance has been 

reduced. 

Insufficient battery capacity. 

Charge the battery fully. 

The battery is getting old and 
needs replacement. 

Change the battery. 

Braking frequently, riding uphill 
or running against the wind 

continuously. 

Use more pedalling. 

The indicator light does not 
illuminate when charging 

The connecting cable is loose. 

Insert the socket firmly. 

The fuse has burnt. 

Contact Kogan.com 

The charger is damaged. 

Change the charger. 

Other issues 

Problems with electrical 

components 

Contact Kogan.com 

 

 

 

        TROUBLESHOOTING 

Содержание FS20ELBIKEB

Страница 1: ...20 36V 10AH FOLDABLE ELECTRIC BIKE FS20ELBIKEB...

Страница 2: ......

Страница 3: ...sure they are working correctly Adjust the brake sensitivity if needed Only ride at a speed that the conditions permit for example slow down on snowy or rainy days Always hold the handlebars with both...

Страница 4: ...bike Never use a charger from a different model The charger is designed for indoor use only Keep the charger away from water to avoid short circuit Do not use it in a dampening combustible or explosi...

Страница 5: ...O NOT dispose of the original packaging until assembly is complete Check all packaging to ensure all necessary components are found before beginning assembly Tools required Spanner Allen key Step 2 Un...

Страница 6: ...on for locking the folding buckle after unfolding the bike Step 3 Handlebar Stem The handlebar and stem come pre assembled Unfold the quick release Insert the handlebar and stem assembly into the bike...

Страница 7: ...nded to secure the screw with a torque wrench Ideally it should be tightened between 20N m to 24N m Do not exceed 24N m Close the buckle to lock the handlebars in place Notes Check the steering alignm...

Страница 8: ...down until it is at the correct height for you Pay attention to the minimum insert depth of handlebar insert as deep as possible Ensure the cables are not damaged During the quick release operation yo...

Страница 9: ...ghten the buckle and ensure the seat is firmly fastened During this operation you either use hands or spanner to adjust seat Step 5 Rear Reflector The rear seat light is pre assembled on the electric...

Страница 10: ...pedal shaft on the right hand crank and tighten it firmly clockwise Fit the left pedal marked L on the left hand crank and tighten it firmly anticlockwise Use a 15mm spanner Note The threads will be...

Страница 11: ...warm during charging so keep charger away from any heat sources Always keep the charger dry and clean The electronics inside contain high voltages so never disassemble the charger by yourself While ch...

Страница 12: ...Lithium Battery 36V 10AH The battery will provide a working distance of between 30KM 38KM per charge when fully charged for normal use The maximum speed of the bike with electrical assistance is 25km...

Страница 13: ...ce When the level is set to 1 the bike will provide the lowest assistance When the level is set to 5 the assistance is highest and the speed of bike is highest 2 When riding at night press and hold th...

Страница 14: ...Ensure the steering stem are securely fastened prior to each ride Ensure Front and Rear lights are securely fastened fully functional prior to each ride Ensure Front and Rear mud guard Rear Seat are s...

Страница 15: ...h ride Ensure the battery is fully charged and locked Ensure that the quick releases are locked and all locknuts and screws are tightened Check all cables and wirings on the bike prior to each ride It...

Страница 16: ...d when you reach a certain speed the motor will automatically be activated and start to move your electric bike To stop the bicycle motor stop pedalling and the motor will stop automatically To bring...

Страница 17: ...folding buckle is as indicated below Front and Rear Brake Discs It is normal that the brake might become loose after a period of usage It is important to check the brake disc pads prior to each ride I...

Страница 18: ...ithout assistance of the motor You will have to charge the battery when you get to an electrical outlet and will be able to use the electric motor again once the unit is fully charged Self Locking Nut...

Страница 19: ...nt Use a chain lock to further secure your bicycle when necessary Notes Do not expose the electric bike to sunlight or rain for a long time Otherwise some electrical components may behave abnormally W...

Страница 20: ...standard bicycle It is important for the brakes to work correctly and that the electric cut off devices to be in working order electric cable to the brake levers Once the brakes have been adjusted mak...

Страница 21: ...ric cables handlebar controls etc Dry with a cloth When cleaning your electric bike do not use a steady direct stream of water from a hose Use a cloth to avoid short circuiting any electrical componen...

Страница 22: ...Contact Kogan com The traveling distance has been reduced Insufficient battery capacity Charge the battery fully The battery is getting old and needs replacement Change the battery Braking frequently...

Страница 23: ...NOTES...

Страница 24: ...ion We hope that this user guide has given you the assistance needed for a simple set up For the most up to date guide for your product as well as any additional assistance you may require head online...

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