Fortis FS14IEBIKEA, Руководство пользователя

Страница: 16 / 20

Issue Possible cause Solution
No power
assistance
when bike
turned on
No power
Check the battery is installed correctly.
Check battery whether need charging.
Mileage not
enough
Battery not fully charged after
5 hours.
Check the charger is working well.
Tyre pressure is low. Check the pressure before riding.
Frequent brakes / starts / very
fast riding.
Ride with good habits. Reach high
speeds gradually and prioritise “slower,
consistent” riding over “faster, stop-start”
riding.
The battery is aged or
decreasing.
Replace battery.
Low temperature, battery
attenuation.
Normal phenomenon. See ‘Charging
Advice’ page.
Battery
cannot be
charged
The charger is not plugged
probably.
Ensure the charger is connected
securely, both to the bike and to the
power outlet. Double check the power
outlet is switched on.
Battery temperature is too low. Wait for the temperature to warm up. Try
another location to charge if possible.
Battery temperature is too
high.
Wait for the temperature to cool down.
Try another location to charge if possible.
If battery too hot because of recent use,
make sure the battery has had time to
cool down before charging.
Display not
work
No Power. Check battery condition.
Adapter Damaged. Contact help.kogan.com for support.
Meter faulty. Contact help.kogan.com for support.
Motor doesn’t
work after
power on
Brakes not working. Check brakes.
Meter faulty. Contact help.kogan.com for support.
TROUBLESHOOTING