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Hardware installation
Fortinet Technologies Inc.
Troubleshooting
This section describes some common troubleshooting topics:
FIM-7941F does not startup
Positioning of FIM-7941F mounting hardware and a few other causes may prevent a FIM-7941F from starting up
correctly.
Power sliders and module levers not fully closed
If the power sliders or module levers are damaged or positioned incorrectly, the FIM-7941F may not start up. Make sure
the sliders are fully closed and the levers are correctly aligned, fully inserted, and locked and the secure screws are
tightened.
Firmware problem
If the FIM-7941F is receiving power and the sliders and levers are fully closed, and you have restarted the chassis and
the FIM-7941F still does not start up, the problem could be with FortiOS. Connect to the FIM-7941F console and try
cycling the power to the board. If the BIOS starts up, interrupt the BIOS startup and install a new firmware image. See
your FortiGate-7000 chassis system guide for information about accessing and installing firmware on individual
modules.
If this does not solve the problem, contact Fortinet Technical Support.
FIM-7941F 6.4.8 Interface Module Guide
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