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TWO-POST ARCHED WOOD ARBOR
www.ForeverRedwood.com
VI.
SHIPPING
We offer 4 Shipping Options in the U.S.:
•
Rush Shipping (ships in 3 weeks).
•
Priority Shipping (ships in 6 weeks).
•
Standard Shipping (ships in 10 weeks).
•
Free Shipping in the Continental U.S. (ships in 14 weeks).
Notes for Orders requiring drawings or approvals:
All Shade Structure orders (Pergolas, Pavilions, Gazebos and Arbors) require drawings to make sure all
details are agreed upon prior to building and to give our customers the ability to customize their structures
to meet their needs. We also sometimes make custom changes to Swings, Planters, Benches, Tables and
other standard production items per customer requests. If your order has a custom detail or is a shade
structure, you will receive your first drawings via email within 5 business days of receiving your completed
order with a deposit.
We will go back and forth with you as needed to fine tune the design to your liking prior to building it. Once
you sign off on your drawings, your timeline for shipping will begin. Please keep this in mind. If you need
a Rush Order and also drawings, it is best you call in your order so that we can organize ourselves to both
complete your drawings on an expedited basis and meet your shipping deadline.
Yes, you can have free shipping plus save 3% off your order!
We carefully hand build each Forever
Redwood item. When you choose a longer ship out date, you give us more time to build. This lowers our
cost and we pass the savings to you. If you choose the Wait & Save Shipping option and prefer we ship out
on a specific date (up to 6 months in advance), just enter the date in the Comment Box at Checkout. If no
note is included, we'll ship in 3 months.
Orders ship from San Diego, CA. Add 3 to 6 business days transit time (depending on location).
We ship to any country. Canada orders ship in 6 weeks. To see Canadian shipping costs, just add item to
cart.
For orders outside the U.S. or Canada, just enter your country in the shipping information section at checkout
or in the shopping cart to see your freight cost. We ship outside the U.S. or Canada in 6 weeks. For all
international shipments, the shipping companies handle any customs paperwork and then contact you to
arrange delivery.
Assembly Service Available Nationwide:
All orders over $3,000. in size can choose to have Forever
Redwood assemble for you. Just choose White Glove Service in the Shopping Cart or at Checkout. For more
information on White Glove, please go to:
