EMERGENCY CALL
REQUIREMENTS
WARNING:
Unless the Emergency
Assistance setting is on prior to a
collision, the system does not attempt
to place an emergency call. This could
delay the response time, increasing the
risk of serious injury or death.
WARNING:
For this feature to work,
your mobile phone must be
Bluetooth-enabled and compatible with
the system.
WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
Emergency Assistance from working
properly.
To make sure that Emergency Assistance
works correctly:
•
The system must have power and be
working correctly at the time of the
crash and during feature activation and
use.
•
You must switch on the feature before
a crash.
•
You must have a cell phone connected
to the system.
•
In certain countries, it may be
necessary to have a valid and
registered SIM card with credit in order
to place and maintain an emergency
call.
•
A connected cell phone must have the
ability to make and maintain an
outgoing call at the time of the crash.
•
A connected cell phone must have
adequate network coverage, battery
power and signal strength.
•
Your vehicle must have battery power.
Note:
Not all accidents activate the system.
If an accident does trigger the system, it
initiates a call to the emergency services.
Do not wait for the system to initiate a call
if you are able to do so. Call emergency
services immediately to avoid a delayed
response time. If you do not hear the system
within five seconds of the accident, the
system could be non-functional.
If an accident results in an attempt to
deploy an airbag, excluding knee airbags
and rear inflatable seatbelts, or to shut off
the fuel pump, the system initiates a call
to the emergency services.
Note:
When you switch Emergency
Assistance on or off, the settings apply to
all paired mobile phones. If you switch
Emergency Assistance off and a previously
paired phone connects when you switch the
ignition on, either a voice message plays, a
display message or icon is shown or both.
Before making a call:
•
If you do not cancel the call, an
introductory message plays for the
emergency operator. After this
message, there is hands-free
communication between your vehicle's
occupants and the operator.
•
The system provides a short window
of time (approximately 10 seconds) to
cancel the call. If you do not cancel the
call, the system initiates a call to the
emergency services.
•
The system plays a message letting
you know when it attempts to make an
emergency call. You can cancel the call
by selecting the relevant button or by
pressing the end call button on the
steering wheel.
36
Tourneo Courier/Transit Courier (C4A) Vehicles Built From: 16-09-2021, CG3822en enGBR, Edition date: 202106, First-Printing
Emergency Assistance
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