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SYNC is an in-vehicle communications system that works with
your
Bluetooth
wireless technology-enabled phone and portable
media player.
SUPPORT
The SYNC support team is available to help you with any questions you
cannot answer on your own.
In the United States, call
1-800-392-3673.
In Canada, call
1-800-565-3673.
DRIVING RESTRICTIONS
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
WHY DO YOU NEED A SYNC OWNER ACCOUNT?
A SYNC owner account lets you receive the latest software updates, and
if you have questions, you’ll get free customer support. Visit the website
or call the toll-free number for more information. See the inside front
cover of this guide for details.
PAIRING YOUR PHONE WITH SYNC
Hands-free calling is one of the main features of SYNC. While the
system supports a variety of features, many are dependent on your
phone’s functionality.
To Pair Your Phone for the First Time:
1. Make sure that your vehicle is in park (P) and switch your ignition and
radio on.
2. Press the phone button . When the display indicates there is no
phone paired, press the
OK
button.
3. When the display shows
Find SYNC
, select
OK
. You can then put
your phone into
Bluetooth
discovery mode. See your device’s manual
if necessary.
4. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the radio display. The display indicates when the
pairing is successful.
Depending on your phone’s capability and your market, the system
may prompt you with questions, such as setting the current
phone as the primary phone (the phone SYNC automatically
tries to connect with first upon vehicle start-up) and downloading
your phone book. To pair subsequent phones, please refer to
Pairing
Subsequent Phones
in the
SYNC
chapter of your
Owner’s Manual
.
USING VOICE COMMANDS
Every time you want to give SYNC a voice command, you must first press
the voice button . When prompted, speak your voice command.
Tips
•
Make sure the interior of the vehicle is as quiet as possible.
•
After pressing the voice button , wait until after the tone sounds
and
Listening
appears in your vehicle’s display before saying a
command.
•
Speak naturally, without long pauses between words.
•
At any time, you can interrupt the system while it is speaking by
pressing the voice button .
SYNC
®
FLEX
USING YOUR PHONE WITH SYNC
Most phones with
Bluetooth
wireless technology support the
following functions:
•
Answering an incoming call.
•
Ending a call.
•
Using privacy mode.
•
Dialing a number.
•
Redialing.
•
Call waiting notification.
•
Caller ID.
Other features, such as text messaging using
Bluetooth
and automatic
phone book download, are phone-dependent features. To check your
phone’s compatibility, see your phone’s manual or visit your regional
Ford website.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by
pressing the voice button . When prompted, give a voice command.
For example, you could say, “
Call Jake Smith at home
”. You can also
make phone calls by saying, “
Dial
”, then verbally saying the phone
number. When SYNC confirms the number, say, “
Dial
” to place the call.
Answering Incoming Calls
Press the phone button to answer an incoming call. You can hang up
at any time by pressing and holding the phone button .
USING SYNC TO ACCESS DIGITAL MEDIA
You can access and play music from your digital music player over
your vehicle’s speaker system using the system’s media menu or voice
commands. To do so, plug your device into one of the USB ports. Press
the voice button and say, “
USB
”. You can now control the media on
your device using voice commands. You can also sort and play your music
by specific categories, for example artist and album.