If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
(page 47). Important
information about airbag deployment is in
this chapter.
Crash and Breakdown Information
(page 313). Important information about
the fuel pump shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select:
Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
•
The 911 Assist feature must be set on
before the incident.
•
You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
•
A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
•
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
•
The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
•
SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
•
The vehicle's battery or the SYNC
system has no power.
•
The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
424
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing
SYNC™
(If Equipped)
Содержание ESCAPE 2021
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