Upgrading V-Series Appliances
57
Upgrading V-Series Appliances
If the subscription agreement is not displayed within 60 seconds, close and
re-open the browser, return to the
Patches / Hotfixes > Patches
page, and initiate
the patch installation again.
Note that patch installation may take significantly longer than warned. See
Estimates of time to complete upgrade
.
8. The patch first performs a
system check
to make sure the appliance is set up
correctly for the upgrade to succeed. This may take several minutes.
9. When you see that all patch pre-requisites have been met, you can continue to
install the patch by clicking
Install Patch
.
10. Review the subscription agreement. Check
I accept this agreement
and
Continue
.
11. A confirmation message tells you that during the upgrade you are logged out of
the Appliance manager and the appliance restarts. Click
OK
to begin the upgrade.
While the upgrade is performed, services are
unavailable
to users.
12. After the appliance has automatically restarted, log on to the Appliance manager
and go to
Administration
>
Patches/Hotfixes
>
Patches
tab. Under
Patch
History
, for version 8.1.x, it should say “Patch has been installed successfully” in
the
Comments
section. In the Appliance manager, you can also check the
appliance version number by going to the
Configuration > System
page and
looking under
System Information
.
On the
Configuration
>
System
page, you can also confirm and adjust, if
necessary, the
Time and Date
settings, paying particular attention to the time
zone setting.
13. If you have multiple appliances, after identifying the Policy Broker and Policy
Database machine and upgrading that machine, you can move on to upgrading the
next appliance and subsequent appliances. See
.
14. Upgrade all TRITON components that you haven’t already upgraded and which
run off the appliance. These may include Web and Email Log Server, transparent
identification agents, and the TRITON Manager. If Policy Broker and Policy
Server are on the same off-appliance server as the TRITON Manager, you should
have already upgraded all components on that box.
See
Upgrading Websense Web Protection Solutions
for instructions.
If the upgrade fails, contact
Upgrading multiple V-Series appliances
V-Series Appliance Upgrade Guide | Upgrades to v8.1.x
When multiple V-Series appliances are deployed in the same network, it is very
important that they be upgraded in the prescribed order.