Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam
Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants
that for a period of one year from the date of purchase, this product will be free from defects in material and
workmanship. JCS, at its option, will repair or replace this product or any component of the product found to
be defective during the warranty period. Replacement will be made with a new or remanufactured product
or component. If the product is no longer available, replacement may be made with a similar product of
equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not
transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.
JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any
way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent
use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions,
disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the
warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express,
implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or
fitness for a particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability
to use the product including incidental, special, consequential or similar damages or loss of profits, or for
any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other
party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may
not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to
province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call
1.800.777.5452 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call
1.800.804.5383 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer
Solutions located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation
(Canada) Limited doing business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton,
Ontario L6Y 0M1. If you have any other problem or claim in connection with this product, please write our
Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
1 Year Limited Warranty
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1-877-777-8042
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Problem
Solution
Red Seal LED Flashing
• Bag not inserted properly. Remove bag, wait for red light to stop flashing
re-insert bag
• Wait 20 seconds between seals.
• Unit overheated. Wait several minutes for unit to cool down.
Vacuum Pump is
running, but bag
is not evacuating
• If making a bag from a roll, make sure one end of bag is sealed- See How to
make a bag from a FoodSaver
®
Vacuum Sealing Roll.
• Open unit and make sure there are no foreign objects, dirt or debris on the
top or bottom gasket (See Care and Cleaning pg. 15).
Bag is not sealing
properly
• Too much liquid in bag, freeze before vacuuming.
• To prevent wrinkles in the seal, gently stretch bag flat while inserting bag into
vacuum channel and continue to hold bag until vacuum pump starts.
No lights on the
control panel
• Make sure unit is plugged in.
• Make sure wall outlet is functional.
• Press on/off button.
Nothing happens
when bag is inserted
• Make sure unit has power (see above).
• Tray Full- empty drip tray. Clean Drip Tray and replace in housing. (See Care
and Cleaning pg. 15).
• Make sure Upper Bag Detection Tray is in place (See page 4 diagram).
• Too much food in bag. Avoid overfilling. Allow 3 inches (7.62cm) space
between contents and top of bag.
• Bag not inserted correctly. Insert bag CURL DOWN. Gently stretch bag flat
while inserting. Hold bag until Vacuum Pump starts.
Moist LED Flashing
• Drip Tray has liquid or Drip Tray may be dirty. Empty liquid, clean Drip Tray and
replace in housing (See Care and Cleaning pg. 15).
If you need further
assistance:
• Call Consumer Services at
1-877-777-8042
.
• For additional tips and answers to frequently asked questions,
go to
www.foodsaver.com/Support.aspx
Trouble-Shooting
