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Solutions to Common Questions 

The display is not working 

Solution: Unplug and replug the power supply. The 4K logo on the top will 
light up in blue when the box is functioning properly. 

The display is not relaying to the TV 

Solutions: Check to see that the HD cable is connected properly. 

Try a new HD cable. Try a new monitor.

The Infrared is not functioning 

Solution: Make sure that the remote control batteries have enough power. 
When pressing the remote control the indicator light should glow red. 

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