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Symptom

Ice does not dispense.
 

• Auger motor does not run

 

• Wheel motor does not run

 

Ice does not dispense.
 

• Auger motor runs

 

• Wheel motor runs

 

• Gate does not open

Ice does not dispense.
 

• Auger motor does not run

 

• Wheel motor runs

Ice does not dispense.
 

• Auger motor runs

 

• Wheel motor does not run

No ice in dispenser.

Possible cause

  1. Power switch faulty or in OFF 

position; loose connection.

  2. Faulty dispense switch.
 3. Faulty transformer.
  4. Drain pan ajar.
  5. Faulty drain pan safety switch.

  1. Loose electrical connection.
  2. Linkage problem between 

solenoid and gate.

 3. Faulty solenoid.

  1. Loose electrical connection.
  2. Faulty auger motor.
  3. Faulty run capacitor.

  1. Loose electrical connection.
  2. Faulty wheel motor.
  3. Faulty run capacitor.

  1. Power switch in OFF position or 

faulty.

  2. Bin signal switches in OFF 

position or faulty.

  3. Faulty bin thermostat.
 4. Faulty transformer.
  5. Ice machine related problem.
  6. Faulty run capacitor.

Solution

 

  1. Turn power switch to ON position; 

check connections.

 2. Replace switch.
 3. Replace transformer.
  4. Check pan and reseat.
 5. Replace switch.

 1. 

Check 

connections.

 2. Check linkage.
 3. Replace solenoid.

 1. 

Check 

connections.

  2. Check auger motor.
  3. Check run capacitor.

 1. 

Check 

connections.

  2. Check wheel motor.
 3. Check capacitor.

  1. Check switch and replace if 

necessary.

  2. Check switch and replace if 

necessary.

  3. Replace bin thermostat.
 4. Replace transformer.
  5. Refer to ice machine Operation 

and Service Manual for diagnosing.

  6. Check for power and bin signal on 

ice machine PC board.

13

Dispenser troubleshooting guide

Before calling for service

  1.  Check that ice is in the dispenser and that congealed cubes are not causing a jam.
  2.  Check that circuit breaker and switches are in ON position.
  3.  Check that drain pan, rear lid and top are on securely. If ajar, dispenser will not operate. When the top is off, 

auger does not operate, even though the solenoids do (page 16).

  4.  Check that all drains are clear.

  

Note: 

For units equipped with Follett compressed nugget ice machine, see Ice machine Operation and 

Service Manual for service and troubleshooting information.

If problems persist after following this basic troubleshooting guide, call Follett’s 

technical service department at 

(877)  612-5086 or +1 (610)  252-7301

.

Содержание VU155N Series

Страница 1: ...perations person Installation Operation and Service Manual VU155N Series Ice and Water Dispensers Order parts online www follettice com Service numbers above B50000 00119602R04 801 Church Lane Easton...

Страница 2: ...Installing optional ice machine Operation How the dispenser works Cleaning Service Dispense chute cover removal Auger motor assembly removal Gate assembly removal Auger and auger tube removal Dispens...

Страница 3: ...ers in the VU155 series VU155N0LP Model series Beverage cooling N Ice and water only Tower side facing unit L Left hand side R Right hand side Ice and valve actuation P Pushbutton L Lever Number of va...

Страница 4: ...z 1 phase For ice machine circuit requirements refer to the ice machine specification sheet Model Dispenser number amperage VU155N series 2 4 amps Plumbing Dispenser 3 4 PVC pipe nipple for bin drain...

Страница 5: ...een dispenser side s and optional ice machine s 6 min Side View Front View 17 432 mm 18 875 479mm 18 875 479mm ice transport tube Manual load unit Dispenser with 1 optional auto fill ice machine kit s...

Страница 6: ...mm clearance between dispenser lip and countertop to verify there is no load on flange 7 Apply a bead approximately 1 4 6 mm in diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalen...

Страница 7: ...run ventilation requirements and other installation requirements Failure to comply with instructions may void warranty To start and operate dispenser 1 Follow detailed cleaning instructions in service...

Страница 8: ...a bin thermostat shuts the ice machine off to avoid overfilling of the bin The ice machine will restart after 20 minutes if the bin is calling for ice Cleaning Using solutions below clean and sanitiz...

Страница 9: ...an all components and bin storage area with Solution A rinse thoroughly with clear water and sanitize with Solution B Putting unit back in service after quarterly cleaning 1 Reassemble components 2 Fo...

Страница 10: ...wheel removal 1 Remove drain pan assembly and bin access cover 2 Remove center thumbnut and threaded rod on dispense wheel assembly and lift wheel out front access opening Auger motor assembly removal...

Страница 11: ...baffle plate wheel motor mounting plate dispense wheel auger tube auger auger bearing plate stationary agitator rotating agitator plain water hook up chilled water coil Fig 3 Front View 11 auger moto...

Страница 12: ...2 2 L2 9 6 PIN and SOCKET CONNECTION TERMINAL STRIP CONNECTION LEGEND PL3 1 Red Blk CLOCKWISE ROTATION CLOCKWISE ROTATION Orn Pur 1 7 PL3 2 Blu Red Pur PL2 3 Red Pur Orn Orn 4 7 Blk PL2 1 Blk Blu PL3...

Страница 13: ...ansformer 4 Check pan and reseat 5 Replace switch 1 Check connections 2 Check linkage 3 Replace solenoid 1 Check connections 2 Check auger motor 3 Check run capacitor 1 Check connections 2 Check wheel...

Страница 14: ...Splash shield right hand unit 502612 Not shown Splash shield left hand unit 502613 14 Thumbscrew splash shield 10 32 x 1 2 501100 Not shown Switch dispense lever for ice and water 502505 15 Panel acce...

Страница 15: ...in 501961 5 Dispense mechanism assembly right hand unit 502458 Not shown Dispense mechanism assembly left hand unit 502496 6 Spring dispense mechanism 1 per side 501950 7 Chute ice 502457 8 Wrap dispe...

Страница 16: ...wheel motor 501768 Not shown Capacitor wheel motor 501782 7 Agitator rotating 21 534 mm long 502484 8 Plate wheel motor mounting 502615 9 Agitator stationery 502490 Not shown Bracket ice tube double t...

Страница 17: ...per and lower 501314 7 Cover and bearing chain drive includes 501314 502481 8 Capacitor 25 mf 270 V 501550 9 Key Woodruff 502482 10 Washers thrust 4 501765 11 Mounting plate auger motor includes 50131...

Страница 18: ...h mounting power and ice machine 502638 15 Chute focus clear plastic 502459 Not shown Switch safety rear cover assembly left hand unit 502498 16 Switch safety rear cover assembly right hand unit 50249...

Страница 19: ...19 This page intentionally left blank...

Страница 20: ...801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 www follettice com RIDE is a trademark of Follett Corporation Chewblet is a registered trademark of Follett Corporation regis...

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