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HCE710A, HME710A 

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Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding 
after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask that you review 
the installation manual (provided as a separate document) before beginning to install the unit. Our instructions are 
designed to help you achieve a trouble-free installation. Should you have any questions or require technical help at 
any time, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If 
damage is found, notify the shipper immediately and contact Follett LLC so that we can help in the filing of a claim, 
if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide 
information about the type and capacity of Follett equipment. Following is an explanation of the different model 
numbers in the series.

 

CAUTION

 

§

Installation and service must be performed in accordance with all federal, state and local laws. It is the responsibility of the technician to 
ensure that these requirements are met. 

 

§

To reduce risk of shock, disconnect power before servicing.

 

§

A qualified person shall provide a readily accessible disconnect device incorporated into the fixed wiring.

 

§

This appliance should be permanently connected by a qualified person in accordance with applicable codes.

 

§

Connect to potable water supply only.

 

§

Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity #00130229, high capacity 
#00978957, carbonless high capacity #01050442).

 

§

Prior to operation clean the dispenser in accordance with instructions found in this manual.

 

§

This appliance is designed for commercial use.

 

§

Warranty does not cover exterior or outside installations.

 

§

WARNING! To avoid a hazard due to instability of the appliance, it must be fixed in accordance with the instructions.

 

§

Do not tilt unit further than 30° off vertical during uncrating or installation.

 

§

Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If access to this area is 
required, power to unit must be disconnected first.

 

§

This appliance is not suitable for installation in an area where a water jet could be used.

 

§

This appliance must not be cleaned by a water jet.

 

§

User maintence should not be done by children.

 

§

Do not block air intake or exhaust. 

 

§

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a 
hazard.

 

§

This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities, or 
lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and 
understand the hazards involved. Children should be supervised to ensure that they do not play with the appliance.

 

§

Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.

 

§

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Configuration

Application

S RIDE™

(RIDE remote

ice delivery
equipment)

T Top-mount 

 425  up to

425 lbs
(193 kg)

 710  up to

675 lbs
(306 kg)

1010  up to

1061 lbs
(482 kg)

1410  up to

1466 lbs
(665 kg)

1810  up to

1790 lbs
(812 kg)

2110  up to

2039 lbs
(925 kg)

V Vision™
H Harmony™
B  Ice storage bin
J Drop-in
M  Ice Manager 

diverter valve 
system

P  Cornelius Profile 

PR150

Condenser

Series

Voltage

Icemaker

C 208-230/60/1 (icemaking head)

Self-contained only.

D  115/60/1 (icemaking head)

Self-contained and remote. If remote 
unit, high side is 208-230/60/1.

E 230/50/1 (icemaking head)

Self-contained only.

F  115/60/1 (icemaking head)

Remote only. High side is 
208-230/60/3.

MC Maestro™

Chewblet

®

 

(425 Series)

HC Horizon

Chewblet 
(710, 1010, 
1410, 1810, 
2110 Series)

HM Horizon

Micro Chewblet

HC

1810

D

S

V

A

A  Air-cooled, self-contained
W  Water-cooled, self-contained
R  Air-cooled, remote condensing unit
N  Air-cooled, no condensing unit for 

connection to parallel rack system

Chewblet

®

 Ice Machine Model Number Configurations

Содержание Horizon Elite HCE710A

Страница 1: ... Self contained 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 www follettice com Following installation please forward this manual to the appropriate operations person Operation and Service Manual Order parts online www follettice com 01375716R01 ...

Страница 2: ...Harvest system diagram 11 Water system diagram 13 Water level diagram 13 Normal control board operation 14 DIP Switch Settings 14 Error faults 15 Soft errors 15 Hard error 15 Run errors 15 Relay output indication 15 Evaporator flushing sequence 15 Wiring diagram 16 Mechanical System 18 Reservoir rear bushing disassembly 25 Refrigerant pressure data 26 Refrigeration system diagram 26 Evacuation 27 ...

Страница 3: ...e fixed in accordance with the instructions Do not tilt unit further than 30 off vertical during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first This appliance is not suitable for installation in an area where a water jet could be used This a...

Страница 4: ...off recommended within 10 feet 3 m Water supply must have particle filtration Follett recommends the filter system that has integral scale inhibitors Follett item 00130286 Follett does not recommend the use of water softeners or bowl scale inhibitors Drain plumbing 3 4 MPT drain connection at the rear of the machine Drain must slope 1 4 per foot 6 mm per 30 4 cm Drain line should not be shared wit...

Страница 5: ... Horizon Elite 710 series air cooled 50 Hz Inlet water temperature F C Ambient air temperature F C 60 16 70 21 80 27 90 32 100 38 lb kg production in 24 hr 50 10 664 301 617 280 576 261 538 244 500 227 60 16 645 293 601 272 560 254 521 236 481 218 70 21 626 284 582 264 544 247 506 229 464 210 80 27 588 267 544 247 512 232 481 218 389 176 90 32 557 252 519 235 487 221 455 207 328 149 Weight Shippin...

Страница 6: ... allow removal 1 26 mm clearance above ice machine for service 1 26 mm minimum clearance on sides The intake and exhaust air grilles must provide at least 250 sq in 1615 sq cm of open area Air cooled ice machines 18 458 mm minimum clearance between discharge and air intake grilles Plug supplied by user on 230 V units ...

Страница 7: ...care The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner Polish or equivalent Monthly condenser cleaning air cooled icemaker only 1 Use a vacuum cleaner or stiff brush to carefully clean condenser coils of air cooled icemakers to ensure optimal performance 2 When reinstalling counter panels in front of remote icemakers be sure that ventilation louvers line up wi...

Страница 8: ... until CLEANER FULL light comes on Do not overfill 4 Soak one SaniSponge in remaining sanitizing and cleaning solution and retain for Step 9 Note Do not use bleach to sanitize or clean the icemaker CLEANER FULL Fig 3 5 Replace cover on cleaner cup Machine will clean then flush 3 times in approximately 15 minutes Wait until machine restarts 15 Fig 4 6 To clean sanitize ice transport tube Press powe...

Страница 9: ...coupling as shown Fig 6 8 Using disposable food service grade gloves insert dry SaniSponge 9 Insert SaniSponge soaked in SafeClean Plus from Step 4 10 Push both SaniSponges down ice transport tube with supplied pusher tube 1 2 3 16 407 mm ...

Страница 10: ... 12 Reconnect coupling Press power switch ON Ice pushes SaniSponges through ice transport tube Fig 9 13 Place a sanitary 2 gal or larger container in bin or dispenser to collect SaniSponges and ice for 10 minutes 14 Collect 5 5 lbs 3 kg of ice from unit Discard ice and SaniSponges ...

Страница 11: ...us extrusion process pushes the Chewblets through a transport tube into a dispenser or bin A solid state PC board controls and monitors the functionality of the ice machine In addition to sequencing electrical components the board monitors various operational parameters A full complement of indicator lights allows visual status of the machine s operation Additionally the PC board controls the self...

Страница 12: ... of the flag is down and the switch is closed When the bin fills to the top and ice can no longer move through the tube the machine will force the shuttle flag up opening the switch and shutting the machine off The shuttle actuator located above the ice bin allows the ice to curl up within it when the bin is full In this way there are no loads generated that would tend to lift off the lid of the b...

Страница 13: ...e the activation During normal operation the water level rises and falls between the Normal High and Normal Low probes As water is consumed to make ice the level will fall until the Normal Low probe is exposed triggering the water feed solenoid on Water will fill until the Normal High sensor is activated Note The potable water total dissolved solids TDS content must be greater than 10 ppm for the ...

Страница 14: ...ill lock the machine off A flashing green light labeled POWER indicates power to the machine All other normal operation status indicators are covered as follows Ice machine disposition Operating conditions FLASHING ON or OFF Legend OFF ON 1 Ice machine is making ice 1 Normal running 2 Ice machine is not making ice 2 Normal time delay When the bin fills with ice the LOW BIN light goes out momentari...

Страница 15: ... are dried off the machine must be reset on the control board to resume operation Run errors DRAIN CLOG When the machine shuts down on a full bin and there has been 30 minutes of cumulative compressor run time the machine will purge before starting During this purge if water does not get below the low probe in the reservoir within 20 seconds the Drain Clog LED will light The machine will continue ...

Страница 16: ...16 HCE710A HME710A Wiring diagram ...

Страница 17: ...120 V 21 0A Compressor start winding 120 V 11Ω Compressor run winding 120 V 5 15Ω Gearmotor data Gearmotor current 0 8 230 V Gearmotor torque out high amp trip point 1 2 230 V Resistance of windings 230 vac gearmotor White to black 62Ω White to tan 62Ω Tan to black 124Ω Fan motor data Fan motor current 0 2A 230 V ...

Страница 18: ...on to purge evaporator Turn power OFF when LO WATER lights 2 Unscrew and disconnect transport tube from louvered docking assembly Fig 11 3 Remove gear motor insulation Fig 12 4 Disconnect gear motor wires and ground Fig 13 5 Remove screws with 3 16 allen wrench and auger retaining fork ...

Страница 19: ...0A HME710A 19 Fig 14 6 Remove spacer Fig 15 7 Remove gear motor bolts 1 2 wrench 8 Remove gear motor and wipe auger shaft clean WIPE AUGER SHAFT Fig 16 9 Remove main housing insulation and shuttle insulation ...

Страница 20: ...itting shuttle drain tube and shuttle switch Fig 18 11 Remove 3 screws with 3 16 allen wrench then remove auger and main housing together Note Auger is sharp wear protective gloves Fig 19 12 Rotate auger to align opening in auger flange with stream divider 13 Pull out auger ...

Страница 21: ...remature seal failure 16 Use liquid hand soap on the rubber part of the ceramic seal when installing in main housing Use supplied cardboard disc to press into recess 17 Apply liquid hand soap to raised area of auger shaft and interior rubber portion of shaft seal before installing seal 18 Clean O ring groove Lubricate O ring with petrol gel and reinstall Cardboard disc Do NOT touch Fig 22 19 Caref...

Страница 22: ...sing Fig 23 2 onto auger 22 Secure with three screws 1 2 Fig 24 23 Install shuttle switch Align holes with pins Fig 24 1 and depress switch button Fig 24 2 to clear shuttle tab Fig 25 24 Install shuttle drain tube and front feed water tube Fig 25 Note Ensure water feed tube is inserted 5 8 ...

Страница 23: ...auger shaft 27 Slide gear motor onto auger and install gear motor bolts 1 2 wrench APPLY PETROL GEL Fig 28 28 Use screwdriver to pry auger shaft foward then orient auger shaft to align with motor shaft keyway Fig 28 1 29 Install key fully into keyway Fig 28 2 1 2 3 Fig 29 30 Install spacer ensure that key is captured in slot ...

Страница 24: ...f auger shaft and pry shaft outwards Fig 30 1 32 Insert retainer into groove Fig 30 2 ensure that retainer is aligned with hole in spacer 1 2 Fig 31 33 Install screw and tighten Fig 31 1 1 Fig 32 34 Connect gear motor wires and ground wire WHITE GRAY GROUND SCREW ...

Страница 25: ...ss CLEAN button to purge evaporator Turn power OFF when LO WATER lights Note In many applications removing the gearmotor main housing and auger will allow for the ice machine to be pulled out further for better access to rear components 2 Slide ice machine forward to gain access 3 Use Fig 35 as disassembly guide Note Use petrol gel when installing reinstalling o rings ...

Страница 26: ...tion charge All service on refrigeration systems must be performed in accordance with all federal state and local laws It is the responsibility of the technician to ensure that these requirements are met Recharging ice machine to other than factory specifications will void the warranty R404A ice machine charge specifications Model Charge Refrigerant type E710A air cooled 24 oz 680 g R449A Refriger...

Страница 27: ...d valve inlet Ice capacity test Ice machine production capacity can only be determined by weighing ice produced in a specific time period 1 Replace all panels on ice machine 2 Run ice machine for at least 15 minutes 3 Move TDS switch to LOW 4 Press the reset button on the board 5 Weigh and record weight of container used to catch ice 6 Catch ice for 15 minutes 7 Weigh harvested ice and record tota...

Страница 28: ...ality causing ice to jam auger 2 Damaged shuttle mechanism 3 Intermittent drive output from PC board Evaporator will freeze causing a HI AMPS error 4 Gearmotor is unplugged 1 Clean ice machine Increase flushing frequency Position TDS switch to High TDS setting 2 Replace or repair shuttle mechanism 3 Replace PC board 4 Plug in gearmotor 4 Ice machine is not making ice HI PRESSURE 1 High ambient tem...

Страница 29: ...feed output from PC board 5 Plugged screen on inlet side of fill solenoid 6 Plugged check valve 1 Restore water supply and check water filters If evaporator was completely empty the reset button may have to be pressed to restart the ice machine 2 Ice machine will eventually start when water reaches normal lo level 3 Replace water feed solenoid valve 4 Replace PC board 5 Remove and clean screen 6 R...

Страница 30: ...HCE710A HME710A Replacement parts Evaporator assembly 27 3 35 10 2 8 3 21 5 2 1 14 13 12 11 9 30 7 20 15 16 18 22 23 30 30 30 30 30 19 13 24 25 26 28 28 4 10 2 30 17 17 17 17 17 33 32 33 29 31 2 30 30 6 13 ...

Страница 31: ...Solenoid water feed 01223015 19 Reservoir lid and sensors includes screws and o ring 01118108 20 Valve shut off water 502921 21 Auger 710 self contained includes seal key and auger hardware 01222686 22 Evaporator 710 01222694 23 Rear bushing housing and bushing includes 1 o ring 01222710 24 Reservoir assembly water includes lid 01222728 25 Tube vent 17 required 502079 26 Tube cleaner 01118660 27 K...

Страница 32: ...32 HCE710A HME710A 8 1 7 6 4 5 3 2 4 Air cooled assembly ...

Страница 33: ...otor assembly 01222793 3 Cut out high pressure safety 01232941 4 Insulation TXV body and bulb 502830 5 Drier 01153683 6 Valve expansion thermal includes insulation and 2 clamps 01222777 7 Compressor includes start run components and drier 01351733 8 Base ice machine 01333772 ...

Страница 34: ...34 HCE710A HME710A Electrical box 1 4 3 2 7 5 6 8 ...

Страница 35: ...lectrical box air water cooled 01118967 2 Board control includes stand offs 01222827 3 Stand offs set of 8 00130906 4 Supplied with gear motor 5 Switch evaporator clean 01165703 6 Switch ice machine power 01165711 7 Switch TDS 01165695 8 Cord power 00190579 ...

Страница 36: ...36 HCE710A HME710A Integration kit top mount and RIDE remote ice delivery 1 11 2 2 13 10 12 4 5 7 8 12 1 11 10 2 9 4 5 6 7 8 2 6 3 3 RIDE model configuration Top mount configuration 14 14 ...

Страница 37: ...0 3 m of tube and insulation 00171397 Not shown Integration kit drop in 00145334 Not shown Integration kit Cornelius PR150 00144774 Not shown Integration kit Vision does not include ice tube 00997171 Not shown Diverter plate single agitator Cornelius dispensers and left hand dispense chute on dual agitator Cornelius dispensers 01303130 Not shown Diverter plate right hand dispense chute on dual agi...

Страница 38: ...38 HCE710A HME710A Skins assembly 9 8 10 2 1 11 7 5 4 3 6 ...

Страница 39: ...ut 01303189 7 Hose clamp 500377 8 Plate strain relief 00192070 9 Louvered docking station 710 includes strain relief plate bulkhead fitting 01119031 10 Screw 01303197 11 Bulkhead connector kit 00171223 Not shown Gasket front cover inside per foot 4 feet required 00135574 Not shown Louver intake exhaust 25 75 W x 17 75 H 01085448 Not shown Gasket air intake front cover outside 7 feet required 01305...

Страница 40: ...it réalisée conformément aux spécifications de l usine de sorte que votre équipement fonctionne à son rendement maximum Follett LLC n est pas responsable de tout dommage consécutif de toute dépense de tout frais de raccordement ou de déconnexion ni de toute perte liée à un défaut de la machine Pour lire la garantie dans son ensemble visitez notre site Internet www follettice com productwarranties ...

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