TView Gold Card User’s Guide
28 Troubleshooting
Distortion on your
screen
problems. If at all possible, avoid those devices that
convert the TView Gold Card signal into an antenna
signal.
Colors are poor
quality or non-
existent
•
Adjust the color and contrast controls on your TV.
•
Adjust the brightness control of the TView Gold Card .
•
Use of an RF modulator may cause image quality
problems. If at all possible, avoid those devices that
convert the TView Gold Card signal into an antenna
signal.
TV image overshoots
or fails to fill the
screen
•
Use the on-screen control to adjust size and
positioning.
•
Adjust the vertical and horizontal size controls on your
TV.
TView Gold Card
failure
•
Inspect the TView Gold Card unit for signs of damage
(i.e. broken pins, severed wires, etc.).
Returning a Damaged or Failed TView
Gold Card Unit
To return a TView Gold Card unit, follow these steps:
1.
Contact FOCUS Enhancements Technical Support at 1-
978-371-8500. A representative is available from 9:00 AM to
8:00PM Eastern Standard Time (EST). Explain the nature of the
problem and any evidence of damage you may have found. The
customer representative will either assist you with the specific
problem or give you a Return Materials Authorization Number.
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