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124387-01D
31
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Pilot will not stay lit
No gas to burner, although
safety shutoff switch and valve
are set to the ON position
Frequent pilot outage
Fireplace produces a clicking/
ticking noise just after burner
is lit or shut off
Remote does not function
REMEDY
1. Confirm the "S" wire and
the "I" wire are properly
connected to the module
in the proper "S" and "I"
terminals. Confirm that the
spark to the pilot burner is
properly grounded to the
gas control valve and to the
module. Check the 110 volt
power source or the 6 volt
battery back-up connec-
tions and condition of bat-
teries. Check the position of
the CONTINUOUS PILOT
switch on the module.
2. Confirm the pilot is spark
-
ing and lights. Check the
two plastic connectors that
plug in the face of the gas
control valve. Confirm the
gas control valve is properly
grounded to the module.
1. Check electrical connec-
tions
1. Clean and adjust pilot flame
for maximum flame im-
pingement on thermopile
2. Have vent system inspect-
ed, including termination
cap. Remove any restriction
or obstruction
1. This is normal with most
fireplaces. If noise is ex
-
cessive, contact qualified
service person
1. Replace 4-AA batteries in re-
ceiver and/or remote control
POSSIBLE CAUSE
1. Loose wiring on ignitor wire
to ignition module and/
or poor ground to ignition
module
2. Main burner does not come
on when manual switch or
remote control is turned on.
1. Safety shutoff switch wires
defective or too long
1. Pilot flame may be too low,
causing safety pilot to “drop
out”
2. Improper venting or exces-
sive blockage
1. Metal expanding while
heating or contracting while
cooling
1. Battery is not installed or
battery is power is low