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5. You can’t make a call?
Possible Reasons for
Malfunction
Solutions
1.
Phone power off.
Please power on your phone.
2. Phone is out of the network
service area.
Please make sure the current
network is in good service.
3. Your SIM card is not proper
or out of service fee.
Make sure your SIM card can
work properly.
4. Perhaps you set up call
barring.
According to your
needs,please cancel call
barring.
5. The phone screen is
locked.
Please unlock the screen
according to the prompts.
6. I cannot hear and/or be heard from the other side?
Possible Reasons for
Malfunction
Solutions
1.
Call volume is low.
Please raise the phone call
volume.
Mute icon is pressed duriing
the call
Please deactivate the Mute
function.
The signal is poor or unstable
Please move to an open area
or an area with good signal
strength.
7. The call alert doesn’t ring when a call coming in?
Possible Reasons for
Malfunction
Solutions
1. Incoming call alert is set as
silent.
Please re-set the incoming
call alert as a sound alert.
2. The ring volume is set too
low.
Please increase the phone
call volume.
3. You have set up call
forwarding on your phone.
Please cancel call
forwarding.
8. Battery seems to drop really quickly.
Possible Reasons for
Malfunction
Solutions
1.
Battery power runs out fast..
Please make sure your
battery be charged in full
before use
Содержание DS241
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