9
What You Can Learn About Your Wireless Network
!
Can a device ping a network device?
Do a ping test. Connect to a network or access
point, then press
)
Start tests.
!
Does the network interface card in a client operate
correctly?
Select Tools, then select List Probing Clients to see if
the client transmits probe request frames and to see
basic settings such as the channel and SSIDs the
client uses in probes.
What Causes Slow Network Performance or Dropped
Connections?
!
Is the signal strength sufficient?
Select Access Points. The Access Points screen shows
the signal strength for each access point. Select an
access point to see more details about the signal
strength and congestion.
!
Is the network too busy?
Select Channels to see an overview of channel
usage and the number of access points that use
each channel. To see a graph, highlight a channel,
then press
$
.
!
Is there non-802.11 interference on a channel?
Select Channels. Non-802.11 interference is gray.
This noise can interfere with WLAN connections or
performance. Non-802.11 noise can come from
microwave ovens, wireless telephones, Bluetooth
®
devices, motion detectors, wireless cameras and
other wireless devices.
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