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FLUANCE® WARRANTY
Thank you for choosing FLUANCE® Speaker Products!
FLUANCE® gives the following warranty to the original customer of each new FLUANCE® product purchased
from a dealer authorized by FLUANCE®. FLUANCE® warrants that each new product, under normal use, is
free from defects, subject to the terms and conditions set forth. If a defect should occur within the warranty
period, repairs will be made free of charge for parts and labor when such defects are determined by us to be
attributable to faulty materials or workmanship at time of manufacture.
WARRANTY PERIOD: The FLUANCE® products listed below are warranted for parts and labor for the stated
period from the date of original purchase and are subject to the terms and conditions of the warranty.
HOME AUDIO PASSIVE SPEAKERS: LIFETIME WARRANTY
ACTIVE/POWERED SPEAKERS: 2 YEAR WARRANTY
WARRANTY EXCLUSIONS: Products purchased from a dealer not authorized by FLUANCE®. Products with the
serial number defaced, altered or missing. Defects resulting from disaster, accident, abuse, misuse, lightning,
power surges, neglect, unauthorized modification or water damage. Defects or damage as a result of repairs
performed by a person or party not authorized by FLUANCE®. Defects or damage occurring during shipping
(claims should be made with the shipping company).
To Obtain Warranty Service: Should your FLUANCE® product need warranty service, please contact your
FLUANCE® Authorized Dealer and send your product, fully insured and freight prepaid to the nearest
FLUANCE® authorized service center. Before sending to FLUANCE®, you will be required to get a Return
Authorization Number from your dealer. Products shipped without a valid Return Authorization Number will be
refused. To avoid possible shipping damage, make sure the product is properly packaged and well protected.
Include a copy of your original bill of sale (including date of purchase and invoice number), serial number,
your name, email address, home and/or work telephone number(s), a complete return address and a detailed
description of the faults. Products repaired within warranty will be returned freight prepaid. When applying for
warranty repairs, you must present the original copy of your bill of sale.
TO OBTAIN THE NAME AND ADDRESS OF THE NEAREST AUTHORIZED FLUANCE® SERVICE CENTRE OR FOR
MORE INFORMATION ON THIS WARRANTY
• Contact FLUANCE® Support by Email: [email protected]
• Visit www.FLUANCE.com
• Mail your inquiry to: FLUANCE Customer Service, 4080 Montrose Road, Niagara Falls, ON L2H 1J9
• Call toll free 1.888.61.SOUND (1.888.617.6863)
FLUANCE® is a registered trademark of Circus World Displays Limited
01.2015
