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Find your Device ID

Record your information below:

DEVICE ID: 

                                                                    ________  

Information in this document is subject to change without notice. As our 

products are subject to continuous improvement, FLIR Systems, Inc. and our 

subsidiaries reserve the right to modify product design, specifications and 

prices, without notice and without incurring any obligation. E&OE © 2016 FLIR 

Systems, Inc. All rights reserved.

DNR400_SERIES_QNG_EN_R3

2

b

• 

PC Users:

 Download and install the FLIR Cloud 

Client Software for PC 

f

rom 

flir.com/security 

support

• 

Mac Users:

 Download and install the FLIR Cloud 

Client Software from 

flir.com/security/support

Double click to extract the software. Then, drag 

the software to 

Applications

.

a

Once installation is finished, double-click the 

FLIR Cloud Client™ icon ( 

 )

 on the desktop 

or Applications list.

e

1

2
3
4
5

Enter the following information:

3

Connecting on PC or Mac

Quick PC/MAC Guide

Congratulations!

 You can now connect over the Internet to view and 

playback video on your computer. 

The 

Device ID

 is printed on a label on the top panel of the NVR.

NOTE:

 PC/Mac setup is not 

required to connect on a 

smartphone or tablet. See 

reverse for smartphone/

tablet setup.

Device ID: xxxxxxxxxxx

c

Log into the Client Software using the user 

name (default: 

admin

) and password (default: 

admin

) and then click 

Login

.

d

Device Name: 

Choose a name for your system.

Device ID:

 Manually enter the 

Device ID

 printed on the label.

Client Port:

 Enter the 

Client Port

 

(default: 

35000

).

User Name:

 Enter the 

NVR’s User Name

 (default: 

admin

).

Password:

 Enter the 

NVR’s Password

 (default: 

000000

).

f

You will be prompted to change the NVR 

password. Click 

OK

.

g

Enter a new 6 character password and tap 

OK

. This password will be used to connect 

to your system from now on.

h

Click 

 then 

.

i

Click and drag 

Default Group

 to the display 

window to open your cameras in live view.

User Name: 

admin

Password: 

admin

Click 

Add Device

1

2
3
4
5

Click 

Add

EXAMPLE

Download and install the client software.

Need Help?

Visit us online for up-to-date software and complete 

instruction manuals

Visit flir.com/security/support

Search the model number of your product

Click on your product in the search results

Click on the 

Downloads 

tab

1

2

3

4

Quick Reference

Default access information:

•  Default user name: 

admin

•  Default password: 

000000

Default system ports:

•  HTTP Port: 

80

•  Client Port: 

35000

If you have forgotten your password, 

contact FLIR technical support

See the label on top of your NVR for 

your Device ID

If you are having trouble connecting, try the 

following:

• Restart the NVR using the power switch

• Ensure the NVR is connected to the router 

using an Ethernet cable and then restart the 

NVR

• Double check the Username, Password, and 

Client Port

• Ensure your NVR has the latest firmware

• For slower Internet connections, reduce 

bitrate settings to CIF, 10FPS, 96 or 

128kbps. See instruction manual at  

www.flir.com/security/support

Troubleshooting

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