Enable DDNS on your DVR
Troubleshooting
Error
Possible Causes
Solutions
Cannot connect
to the NVR over
the Internet
• Ports not forwarded
• Port forward the ports shown above.
See Step 3 for details.
• DDNS Setup not
completed
• Complete Steps 4 & 5 to register
your NVR for DDNS.
• Ports are blocked
by Internet Service
Provider (ISP)
• Some ISP’s block port 80. Reassign
the HTTP port to anything above
1026. Re-complete Step 3 with the
new port number. If this does not
work, contact your ISP for assistance.
• Multiple routers
installed in local
network
• If you have multiple routers,
additional setup may be required.
See the Port Forward Wizard Manual
on
www.flirsecurity.com/pro
.
Could connect to
system previously,
but no longer can
• NVR internal IP
address has changed
• This can occur if your router resets
due to power failure. Set up a fixed
IP address for your NVR. See the
Instruction Manual on the CD for details.
Cannot connect
to the NVR using
a smartphone or
tablet
• IP address used
from outside local
network
• Use the DDNS address to connect to
the NVR using a mobile application.
See Step 7.
• Router is blocking
DDNS connection
from internal
network
• Turn off WiFi connection and
attempt to connect using 3G or
mobile network
Quick Reference
Information in this document is subject to change without notice. As our products are subject
to continuous improvement, FLIR Systems, Inc. and our subsidiaries reserve the right to modify
product design, specifications and prices, without notice and without incurring any obligation.
E&OE © 2014 FLIR Systems, Inc. All rights reserved.
5
a
User Name
Password
Local System Access, Remote
Access, and Mobile Connection
• admin
• 000000
CMS Software Login
• admin
• admin
Default passwords:
b
c
d
Need Help?
Latest software and manuals available on
Default system ports:
• HTTP Port:
80
• Client Port:
35000
• UDP:
35001
(special applications only)
• RTSP:
554
(special applications only)
HTTP and Client ports must be port forwarded to enable access to the
system over the Internet. See Step 3 for details.
DNR100_SERIES_QNG_EN_R1
Network Video Surveillance Recorder
DNR100 Series
Quick Networking Guide
In live view, right-click and then click
Main
Menu
. Login using the admin account if
prompted (Default User Name:
admin
;
Default Password:
000000
).
Click
Setting > Network
.
Click
Network Setting
.
Once you have registered for free DDNS service, use the information in the confirmation
email (recorded in Step 4f) to configure DDNS settings on your system.
Check
DDNS
.
Double-click
DDNS
.
e
Configure the following:
f
Ensure
Enable
is checked. The checkbox will
be white when DDNS is enabled.
Domain Name:
Enter the
Domain Name
from the confirmation email you received
after registering for DDNS.
User ID:
Enter the
User Name
from the
confirmation email.
Password:
Enter the
Password
from the
confirmation email.
Click
OK
.
g
NOTE:
It may take between 10~15
minutes for the DDNS server to update with
your new DDNS address.
For support, visit
www.flirsecurity.com/pro
iPhone
Android
Mobile Connection
7
NOTE:
You must complete ALL previous steps before connecting using a mobile device. For other mobile platforms, visit
www.flirsecurity.com/pro
for details.
Install
FLIR SyncroIP NVR
for free from the
App Store.
a
b
c
d
e
f
iPad
Android Tablet
g
Tap the
FLIR SyncroIP NVR
icon.
Tap
.
Tap
Device Manager
.
Tap
Add>Manually Add
.
Configure the following, then tap
Save
:
tomsmith.myddns-flir.com
Name:
Enter a name for your NVR
of your choice.
Address:
Enter your DDNS
address
(e.g. tomsmith.myddns-flir.com).
Port:
Enter the Client Port
(default:
35000
).
Username:
Enter the NVR’s User
Name (default:
admin
).
Password:
Enter the NVR’s
Password (default:
000000
).
Channel:
Enter the number of
channels your NVR has.
1.
2.
3.
4.
5.
6.
1
2
3
4
5
6
Tap
, then tap
Live Preview
.
h
Tap
+
on one of the display areas and select the
camera you would like to open in selected display
area. Repeat to view additional cameras.
Install
FLIR SyncroIP NVR HD
for free from the
App Store.
a
b
c
d
e
f
Tap the
FLIR SyncroIP NVR HD
icon.
Tap
, then
.
Tap
Device Manager
,
and then tap
Add
.
Configure the following, then tap
Save
:
tomsmith.myddns-flir.com
Name:
Enter a name for your NVR
of your choice.
Address:
Enter your DDNS
address
(e.g. tomsmith.myddns-flir.com).
Port:
Enter the Client Port
(default:
35000
).
User Name:
Enter the NVR’s User
Name (default:
admin
).
Password:
Enter the NVR’s
Password (default:
000000
).
Channel amount:
Enter the
number of channels your NVR has.
1.
2.
3.
4.
5.
6.
1
2
3
4
5
6
Tap
.
g
Install
FLIR SyncroIP NVR
for free from the
Google Play Store.
a
b
c
d
e
f
g
Tap the
FLIR SyncroIP NVR
icon.
Tap
.
Tap
Device Manager
.
Tap
Add>Manually Add
.
Configure the following, then tap
Save
:
tomsmith.myddns-flir.com
Name:
Enter a name for your NVR
of your choice.
Address:
Enter your DDNS
address
(e.g. tomsmith.myddns-flir.com).
Port:
Enter the Client Port
(default:
35000
).
Username:
Enter the NVR’s User
Name (default:
admin
).
Password:
Enter the NVR’s
Password (default:
000000
).
Channel:
Enter the number of
channels your NVR has.
1.
2.
3.
4.
5.
6.
1
2
3
4
5
6
Tap
, then tap
Live Preview
.
h
Tap
+
on one of the display areas and select the
camera you would like to open in selected display
area. Repeat to view additional cameras.
Install
FLIR SyncroIP NVR HD
for free from the
Google Play Store.
a
b
c
d
e
f
Tap the
FLIR SyncroIP NVR HD
icon.
Tap
, then
.
Tap
Device Manager
,
and then tap
Add
.
Configure the following, then tap
Save
:
tomsmith.myddns-flir.com
Name:
Enter a name for your NVR
of your choice.
Address:
Enter your DDNS
address
(e.g. tomsmith.myddns-flir.com).
Port:
Enter the Client Port
(default:
35000
).
User Name:
Enter the NVR’s User
Name (default:
admin
).
Password:
Enter the NVR’s
Password (default:
000000
).
Channel amount:
Enter the
number of channels your NVR has.
1.
2.
3.
4.
5.
6.
1
2
3
4
5
6
Tap
.
g
In landscape mode:
• Tap a channel and then
select the camera you
would like to view on the
left.
In portrait mode:
• Tap
+
on one of the
display areas and select
the camera you would
like to open.
In landscape mode:
• Tap a channel and then
select the camera you
would like to view on the
left.
In portrait mode:
• Tap
+
on one of the
display areas and select
the camera you would
like to open.
Connect Over the Internet
6
c
Click
Config Manager >
Device Manage
.
b
Click
Manual Add
.
Configure the following:
Title:
Enter a name of your choice.
Type:
Select
NVR
.
Add type:
Select
Domain name
.
Domain name
: Enter the DDNS Domain Name
(recorded in 4f) followed by
.myddns-flir.com
.
e
Click
Add
, then click
OK
.
f
Click
Device List
.
h
Double-click the NVR. Click-and-drag
the NVR to the display area to view.
tomsmith.myddns-flir.com
1
2
7
6
5
4
3
1
2
3
4
g
Click
+
next to
No Group.
Click
Device
List
Click
+
next
to
No Group
Double-click
the NVR
Click-and-drag the
NVR to the display
area to view
a
Install
CMS software for PC
from the CD or from
www.flirsecurity.com/pro
on a
remote computer.
Port:
Enter Client Port (default:
35000
).
User:
Enter
User Name
(default:
admin
).
Password:
Enter
Password
(default:
000000
).
5
6
7
d
www.flirsecurity.com/pro
