QUICK START GUIDE
FLEXESERVE ZONE® 3, 4, 5 TIER - FLOOR STANDING
FLEXESERVE® | Quick Start Guide Flexeserve Zone® 3, 4, 5 Tier - Floor Standing | R2 DEC 2020 | 40003173
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Display and Merchandising
Do not obstruct the fan(s) at the rear of each zone as this can cause the built-in safety shut-off to activate
and stop the equipment from working.
Troubleshooting
Some faults must only be investigated by a trained and qualified Engineer. For assistance with
troubleshooting this equipment, please refer to the Operation manual or contact Customer Support.
Fault
Cause
Solution
Temperature display is blank.
Over-temperature thermostat has
operated.
Contact Customer Support.
Controller is faulty.
Unit is not operating.
No power.
Check that the isolation switch
is switched on.
Zone fuse has tripped.
Contact Customer Support.
Over-temperature thermostat has
operated.
Mains circuit breaker of the store
has tripped.
Check store procedures.
Lights are not working.
Light unit has failed.
Contact Customer Support
.
Daily Cleaning
For full details on how to clean this equipment, please refer to the Operation manual.
The polycarbonate risers and ticket strips can be removed and cleaned by lifting.
Once the front polycarbonate risers are removed, crumbs and debris can be swept forwards and out of
each zone. Glass shelves, inner side wells, lamp diffuser glass and external surfaces can be cleaned using
non-abrasive cleaning products.
Glass shelf
Polycarbonate risers
and ticket strips
