11
9 Troubleshooting:
Problem
Help
The glue gun does not heat up.
Check the connection to an operating mains
socket.
Check if the device is correctly plugged in the
heating station (only WZ HK 11-WL).
The glue sticks move very hardly.
Make sure of using the right glue stick diameter
of 7.2mm or 11mm by reading chapter 11.
Adjust the blast pipe by turning.
other questions and problems
Disconnect the device from mains immediately!
Do not touch the device and consult your dealer!
Mind chapter 5 and 10.
10 Warranty and Liability:
• The producer grants a 2 years guarantee to a new device.
• As the manufacturer has no influence on installation. warranty of the product only
applies to the product itself.
• If any fault or damage is detected on your device. please contact your dealer and provide
your sales slip or invoice as evidence of the purchase. if necessary. Your dealer will
repair the fault either on site. or send the device to the manufacturer. You make the work
of our technicians considerably easier. when you describe possible faults in detail – only
then you can be assured that faults occurring only rarely will be found and repaired with
certainty!
• The manufacturer is not liable for damages to persons or property caused by improper
installation or operation not described in this guide. This includes. among others. any
alteration and modification of the product and its accessories.
• Any use other than described in this user‘s guide is not permitted. and causes loss of
warranty. loss of guarantee. and non-liability.
• We reserve our right for misprints and changes of the device. packing. or user‘s guide.