Fitbit Zip FLEX 2, Руководство по эксплуатации продукта

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Troubleshooting your Fitbit Flex 2
If you experience one of the following problems , it may be fixed by restarting your
tracker :
•
Not syncing despite s uccessful setup
•
Not responding to taps despite being charged
•
Not tracking your steps or other data
Note: Restarting your tracker reboots the device but does not delete any data.
To restart your tracker :
1. P lug the charging cable into the USB port on your computer or a UL -
certified USB wall charger .
2. Remove the tr acker from the wristband and press the tracker in to the
compartment on the charging cable . The pins on the charging cable must
align with the corresponding pins on the back of the tracker and lock
securely in place . You’ll know the connection is secure when the tracker
vibrates and you see the indicator lights blinking, indicating your progress
towards a total charge . Your Flex 2 will begin charging.
3. Find the button on the charging cable and p ress it three times within five
seconds. The button is unde r the tracker compartment .
The tracker vibrates each time you press the button. After the third button
press, wait for about five seconds for all the lights to flash at once , this
means the tracker has restarted .
Note that the light flash happens quickly and you may not notice it. Your
tracker resumes charging after a restart and you will see the normal
blinking of the indicator lights indicating your progress towards a total
charge.
After your tracker restarts you can unplug it from the charging cable and put it back
on. For additional troubleshooting or to contact Customer Support, see
help.fitbit.com .