19
Troubleshooting Guide
Problem
Cause
Solution
No image on the TV
TV or VCR/DVD is not set to
proper input
Press the channel down button on the VCR/DVD or TV and
check for an INPUT channel below channel 2.
Use the menu system on your TV or VCR/DVD to fi nd INPUT or
SOURCE. Change to INPUT or SOURCE.
Refer to your TV's or VCR/DVD’s instruction manual.
Batteries in the pony/receiver
are weak or dead
Replace the batteries in the pony with three, new “AAA” (LR03)
alkaline
batteries and the receiver with three new “C” (LR14)
alkaline
batteries.
Pony battery compartment
door is loose
Fully tighten both screws in the battery compartment door.
No wireless connection (L.E.D.
on receiver is off)
Distance between pony and receiver must be 3-15 feet.
Receiver must be placed fl at on ground level or no more than
5 feet off the ground.
Make sure receiver is centered in front of pony. When baby
spins on pony, there will be a 160° range of wireless connection.
Make sure you have a clear path between the pony and the
receiver. Do not place the receiver in a closed cabinet.
Make sure receiver power is on. Slide the power switch
on
.
Receiver is in sleep mode (after 1 hour of non-use). Press any
button on the receiver to wake it up.
Receiver audio-video pins not connected to TV or VCR/DVD
input jacks.
No wireless connection
(L.E.D. on receiver is on but
not fl ashing)
Pony power is off or it is in Stand Alone mode. Slide the power/
mode switch to TV Connect
.
Pony is in sleep mode (after 3 mintes of non-use). Bounce/spin
on the pony to wake it up.
Low battery symbol
appears on TV screen
Batteries in the receiver
are weak
Replace the batteries in the receiver with three new “C” (LR14)
alkaline
batteries.
Image is stretched or distorted
on a wide screen TV
TV aspect ratio set incorrectly
This product is designed for use with a 4:3 aspect ratio (display
setting) and you should see black bars on the sides of the
image. For best picture, do not use a 16:9 aspect ratio
(stretched) wide screen setting. For more information on chang-
ing this setting, refer to your TV owner’s manual.
