15
Troubleshooting Guide
Problem
Cause
Solution
No image on the TV
TV or VCR is not set to
proper input
Press the channel down button on
the VCR or TV and check for an
INPUT channel below channel 2.
Use the menu system on your TV
or VCR to fi nd INPUT or SOURCE.
Change to INPUT or SOURCE.
Refer to your TV's or VCR’s
instruction manual.
Batteries in the mat are weak
or dead
Replace all batteries in the
mat with four, new “AA” (LR6)
alkaline
batteries.
Battery compartment door is loose
Fully tighten both screws in the
battery compartment door.
Plug-and-play cord is disconnected Make sure both ends of the plug-
and-play cords are fully connected
to the mat and your TV or VCR.
Low battery symbol
appears on TV screen
Batteries in the mat are weak
Replace the batteries in the
mat with four, new “AA” (LR6)
alkaline
batteries.
Image is stretched or distorted
on a
wide screen TV
Wide screen TV aspect ratio
set incorrectly
For best picture, do not use a 16:9
aspect ratio (stretched) wide screen
setting. This product is designed
for a regular screen TV with a 4:3
aspect ratio (display setting). When
viewed on a wide screen TV, you
will see black bars on the sides of
the image. For more information on
changing the aspect ratio, refer to
your TV owner’s manual.
Note: Input jacks may be on the back of your TV, VCR or DVD player.
TV
INPUT
AUDIO IN
LEFT
VIDEO IN
VCR
OR
White
Yellow
TV
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