PROBLEMS AND SOLUTIONS
10
IMPORTANT! If you have a problem with the Direct Link Privacy Monitor™, first check the Problems and Solutions Guide. If you
still experience a problem with the Direct Link Privacy Monitor™, please call Fisher-Price® Consumer Relations at 1-800-432-KIDS.
PROBLEM
PROBABLE CAUSE
SOLUTION
Transmitter power
Transmitter not turned ON
Turn the transmitter ON.
indicator does not light
Power is turned OFF
Make sure that any light switches that control power flow to the wall
outlet are ON.
Make sure house fuses and circuit breakers are ON.
AC adaptor not properly connected
Check AC adaptor jack-to-socket and plug-to-outlet connections.
AC adaptor problem
Test the transmitter using the other AC adaptor included with this product.
If the transmitter works with the other AC adaptor, contact Fisher-Price
®
to replace the broken AC adaptor.
Weak or dead batteries
Replace the batteries in the transmitter with four, fresh “C” alkaline batteries
or use AC adaptor.
Receiver power
Receiver not turned ON
Turn the receiver ON.
indicator does not light
Power is turned OFF
Make sure that any light switches that control power flow to the wall
outlet are ON.
Make sure house fuses and circuit breakers are ON.
AC adaptor not properly connected
Check AC adaptor jack-to-socket and plug-to-outlet connections.
AC adaptor problem
Test the receiver using the other AC adaptor included with this product.
If the receiver works with the other AC adaptor, contact Fisher-Price
®
to replace the broken AC adaptor.
Weak or dead battery
Replace the battery in the receiver with a fresh 9V alkaline battery or
use the AC adaptor.
No sound
Channel switches not on same
Set channel switch on transmitter and receiver to the
same
channel.
setting (channel)
Signal interference due to monitors,
Change the channel setting on
both
the transmitter and the receiver.
cordless telephones, etc.
Identify and eliminate the source of interference.
Test reception by moving the transmitter and/or receiver to different locations
throughout the house. Relocate the transmitter and/or receiver.
Out of range or insufficient signal
Test reception by moving the transmitter and/or receiver to different locations
throughout the house. Relocate the transmitter and/or receiver.
Volume not turned up
Adjust volume control on receiver.
Improper antenna position
Make sure the antenna on the transmitter and receiver are pointing upward.
Weak or dead batteries
Replace the battery in the receiver with a fresh 9V alkaline battery, and
the batteries in the transmitter with four “C” alkaline batteries, or use
the AC adaptors for a power source.
AC adaptor not properly connected
Check AC adaptor jack-to-socket and plug-to-outlet connections.
