Vehicle runs sluggishly
Batteries need charging
After approximately 3 hours of constant use, the batteries
need charging.
Wrong type or improperly installed fuses
Make sure that the batteries have properly installed
Power Wheels
®
thermal fuses installed before charging.
For best performance, do not use substitute parts.
Batteries are old and will not accept
Even with proper care, rechargeable batteries do not last
full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the batteries
with Power Wheels
®
6 volt batteries. For best
performance, do not use substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lbs.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, the fuses in the batter-
ies may "trip", and automatically shut down operation of the
for appoximately 25 seconds. Adjust the driving conditions
to prevent repeated automatic shutdowns.
Driving conditions are too stressful
Use only on gentle inclines or slopes of 10
o
or less.
If the driving conditions are too stressful, the fuses in the
batteries may "trip" and automatically shut down operation
of the vehicle for approximately 25 seconds. Adjust the
driving conditions to prevent repeated automatic shutdowns.
Vehicle runs in low speed but
High speed lock-out
The vehicle was pre-set to operate only in low speed until you
does not run in high speed
not disconnected
disconnect the high speed lock-out. Follow the instructions
(Note: The vehicle is designed
on page 21 to disconnect High Speed Lock-out.
to operate in low speed only
in reverse.)
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Thermal fuses constantly "trip",
Damaged fuses
Contact your local Power Wheels
®
authorized service
but the vehicle is not
center for diagnosis and repair.
overloaded nor the driving
conditions too severe
Child is switching between
Teach your child to stop the vehicle before switching
FORWARD and REVERSE
direction or speeds.
or LOW and HIGH without stopping
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern. Some chargers do not
If your charger does not get warm during
get warm during use.
use, it does not mean that it is not working properly.
Batteries make a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for
If your batteries do not make noise or swell slightly
concern. Some batteries do not
during charging, it does not mean that they are
make noise or swell while charging.
not accepting the charge.
Problems and Solutions Guide
24
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized
service center (see page 25) or contact Power Wheels
®
Consumer Affairs toll-free at
1-800-348-0751.
Problem
Possible Cause
Solution
Problem
Possible Cause
Solution
