59
TROUBLESHOOTING
If there is a problem with your oven, please check the following points before contacting
your local Fisher & Paykel trained and supported service technician or the Customer Care
Centre.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
The oven does not work
No power
Check that the mains power
supply (wall switch) is turned on,
the fuse has not tripped and there
is no power outage in your area.
The oven does not work
but the screen is on.
The oven is in Demo Mode.
Call Customer Care.
The lights do not come
on when I open the
oven door.
The oven light bulb(s) have
blown
Replace the light bulb(s). See
‘Care and cleaning’ for instructions.
The door is not correctly fitted.
See ‘Care and cleaning’ for
instructions on fitting the
door correctly.
The oven light has been turned off.
Go to the menu in the top left
corner of the screen and select
LIGHT.
The oven controls are
unresponsive.
The control panel is locked.
Touch and hold the screen
to unlock.
The oven is not heating.
The door is not properly closed
or it is opened too frequently
during cooking.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
A glass pane in the
oven door has cracked,
chipped, or shattered.
Incorrect cleaning or the edge
of the glass hitting against
something.
You must
NOT
use the oven.
Contact a Fisher & Paykel trained
and supported service technician
or Customer Care
I can feel hot air blowing
out of the vents after I
have turned the oven off.
This is normal.
For safety reasons the cooling fans
will continue to run even when you
have turned the oven off. The fans
will switch off automatically when
the oven has cooled.
General
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