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39

TROUBLESHOOTING

If there is a problem with your refrigerator, please check the following points before 
contacting your local Fisher & Paykel trained and supported service technician or the 
Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care 
Centre or online at fisherpaykel.com (this service is available to selected markets only). 

All models

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

Refrigerator does 

not operate

No electricity at power outlet.

Check that the plug is 
correctly connected and power 
switched on.
Check another refrigerator at the 
same outlet.
Check house fuse.

Light 

not working

Light not functioning.

The LED light cannot be 
serviced by the user. Contact 
your Fisher & Paykel Dealer or 
Fisher & Paykel trained and 
supported service technician.

Refrigerator not working.

Check refrigerator is turned on 
at wall.

Light and display 

not working

Product in 

SABBATH MODE

.

Press and hold   ,   and   
together for four seconds.

Motor operates 

for long periods

Hot weather.

Minimise door openings to allow 
temperature to stabilise.

Frequent door openings.
Large amount of food 
recently added.
Temperature control set too low.

Refer to section 
‘Temperature control’.

Doors not sealing properly.

Check that cabinet is level and 
gasket seals are clean.

Storage 

compartments 

too warm

Temperature setting not correct.

Refer to section 
‘Temperature control’.

Frequent door openings.

Minimise door openings to allow 
temperature to stabilise.

Large amount of food 
recently added.

Food freezing in 

the refrigerator

Temperature setting not correct.

Refer to section 
‘Temperature control’.

Food placed directly in front of 
air outlets.

Move chill sensitive foods 
away from the centre back of 
the shelves.

Содержание ACTIVESMART RF605QD

Страница 1: ...USER GUIDE NZ AU UK IE SG ACTIVESMART REFRIGERATOR CONTEMPORARY QUAD DOOR FRIDGE FREEZER ICE WATER RF605QDU RF605QN RF605QZ QUAD DOOR FRIDGE FREEZER NON ICE WATER RF605QD ...

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Страница 3: ...15 Using your water dispenser 16 Water filter 17 Using your appliance RF605QD models 20 Variable temperature zone 20 Features 22 Using your appliance RF605QN RF605QZ models 25 Variable temperature zone 25 Features 27 Cleaning and care 30 Foodcare 36 Moving or storing your appliance 37 ActiveSmart sounds 38 Troubleshooting 39 Manufacturer s warranty 44 European Directive 2012 19 EU on Waste Electri...

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Страница 5: ...oad and unload this appliance under supervision z Children should be supervised to ensure that they do not play with the appliance z Cleaning and user maintenance shall not be made by children without supervision z Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer z Do not damage the refrigerant circuit z In case of d...

Страница 6: ...r of the appliance Servicing z The LED light cannot be serviced by the user Contact your Fisher Paykel trained and supported service technican z Your refrigerator is designed to operate for many years without the need for service checks However if your refrigerator is malfunctioning have it attended to by your Fisher Paykel trained and supported service technician as soon as possible All electrica...

Страница 7: ...ozen ice cubes Power failure food safety z Do not refreeze frozen foods that have thawed completely The food may be dangerous to eat Follow the recommendations below if you discover food in your freezer has thawed z Ice crystals still visible food may be refrozen but should be stored for a shorter period than recommended z Thawed but refrigerator cold refreezing generally not recommended Fruits an...

Страница 8: ...er or your installation guide for your appliance z If the water tank has not been used for an extended period of time or has developed an unpleasant taste or odour flush the water system If the problem persists replace the water filter cartridge and refer to the flushing instructions detailed in the guide provided with your filter or your installation guide for your appliance z To avoid serious il...

Страница 9: ...packaging and dispose of it responsibly Recycle items that you can Refrigerator features 1 Water filter 2 Shelving 3 Bottle racks 4 Humidity control compartments 5 Bin 6 Dairy compartment 7 Door shelves 8 Gallon shelf Freezer features 1 Ice storage bin with scoop 2 Mid bin 3 Large bottom bin 4 Variable Temperature Zone Freezer compartment 3 6 8 4 5 1 2 7 1 3 2 Refrigerator compartment 4 ...

Страница 10: ... panel when pressed Allows you to select the compartment to adjust the temperature z Upper light to indicate the refrigerator compartment is selected z Lower light to indicate the freezer compartment is selected 3 Alarm mute deactivates the door alarm for 20 minutes 4 Displays the set temperature of the compartments To change between Celsius and Fahrenheit on the display Press for six seconds 5 Al...

Страница 11: ...g for it to thaw Meats seafood soups sauces pureed foods bread desserts and pastries Not recommended for storage of creamy desserts such as ice cream 5 CHILL MODE 0 5 C Is an extension of FRIDGE MODE providing the perfect storage zone for highly perishable food to ensure they retain their vital freshness and quality These items will last slightly longer here compared with storage at FRIDGE MODE Hi...

Страница 12: ...partment is selected 3 Alarm mute deactivates the door alarm for 20 minutes 4 Displays the set temperature of the Fridge Freezer compartments To change between Celsius and Fahrenheit on the display Press for six seconds 5 Allows you to adjust the temperature of the selected compartment 6 Displays the set temperature of the Variable Temperature Zone To change between Celsius and Fahrenheit on the d...

Страница 13: ...l compartments to their set temperatures within 2 3 hours The internal control panel enables you to change and control the temperature of all compartments accurately and independently The internal control panel default setting is to show the set temperature for the fresh food compartment For common foodstuffs the factory default setting provides the optimum setting for foodcare The images in this ...

Страница 14: ...er 60 seconds If either of the doors remains open subsequent beeps will sound every 30 seconds for five minutes Alarm mute To activate deactivate ALARM MUTE press once The light above the button will illuminate to indicate the refrigerator is muted ALARM MUTE will automatically deactivate after 20 minutes or when the door is closed 1 Press twice to adjust the frozen food compartment temperature Th...

Страница 15: ...ated for 80 hours Once in Sabbath mode z The interior light will not turn on when you open the refrigerator z The door alarms will not operate z The display will not illuminate except the Sabbath mode icon z The internal and external control panels will not operate z Sabbath mode automatically deactivates after 80 hours To activate deactivate SABBATH MODE press and together for four seconds The ic...

Страница 16: ...dispensing pad will not increase the flow or dispense more water Dispensing Your water dispenser is designed for one handed operation 3 2 1 1 Dispenser lock button and LED light Locks unlocks the water dispenser The LED above the lock button will illuminate when dispenser is locked 2 Bottle Chill indicator Icon will illuminate when BOTTLE CHILL is activated and flashes when the beverage is ready 3...

Страница 17: ...move an ice storage bin and allow ice to fall into the larger bin For maximum ice storage level the stored cubes with the ice scoop If ice is not used often old cubes will become cloudy taste stale will shrink and may stick together Empty the ice storage bin periodically and wash in lukewarm water Dry thoroughly and place back into the correct position Turn your ice maker off if z There is no wate...

Страница 18: ...ce 1 Fill the ice tray with clean water and repeat to fill the ice storage bin 3 2 Take the ice tray from the top of the ice storage bin Fill the tray with water Carefully position the tray back onto the ice storage bin Once the ice is solid take the ice tray off the ice storage bin and twist the ice tray at each end in opposite directions Turn the ice tray over the ice storage bin to dislodge the...

Страница 19: ...or The cantilever glass shelves are designed to be strong and versatile The half width and full width shelves are removable and can be repositioned in your refrigerator Some models have glass shelving under the freezer bins These can be removed if required Refer to Cleaning and care for details on how to remove glass shelves USING YOUR APPLIANCE ALL MODELS Humidity control lids The control lids ar...

Страница 20: ... Variable Temperature Zone display will automatically lock after 10 seconds or once the compartment is closed 2 Unlock the Variable Temperature Zone display by pressing and together for four seconds 1 USING YOUR APPLIANCE RF605QD MODELS The default temperature for each FOOD MODE will show as one illuminated light in the centre of the scale 3 Variable temperature zone ...

Страница 21: ... for four seconds 1 2 USING YOUR APPLIANCE RF605QD MODELS Adjusting the temperature To increase the temperature of your selected FOOD MODE press Each light displayed will increase the temperature setting slightly When all three lights on the right are showing this is the warmest setting To decrease the temperature of your selected FOOD MODE press Each light displayed will decrease the temperature ...

Страница 22: ... Bottle Chill To activate press on the control panel The BOTTLE CHILL light will illuminate The icon will illuminate on the external display Ice Water models only 1 USING YOUR APPLIANCE RF605QD MODELS Features FAST FREEZE boosts freezing speed by dropping to its coldest temperature for 12 hours helping retain freshness texture and taste during the freezing process BOTTLE CHILL rapidly chills your ...

Страница 23: ...ternal display Ice Water model only For water dispensing models The icon will flash on the external display Press on the external display to silence the alarm 3 IceOn Off ICE ON OFF activates automatic ice this is only available in the lower compartment Your ice maker is designed to automatically dispense ice into the ice storage bin below until it detects the bin is full The more ice you use the ...

Страница 24: ... hours To flush the automatic icemaker 1 Press and hold and together for 4 seconds then close the door s The ice tray will flip twice and empty the water into the bin below The ice tray will flip only after the doors are closed Repeat the cycle to help remove any dust in the ice tray collected during manufacture and transport Empty the water in the bin and return the bin correctly Ensure that the ...

Страница 25: ...od to ensure they retain their vital freshness and quality These items will last slightly longer here compared with storage at FRIDGE MODE Highly perishable meats poultry and seafood Alcoholic beverages such as beer FRIDGE MODE 3 C The ideal mode for fresh foods such as fruit and vegetables dairy products meats and drinks Fruit and vegetables dairy products jams and chutneys preserves meats and dr...

Страница 26: ...melody and nothing will change 1 2 Each FOOD MODE will automatically default to the recommended temperature setting for this food mode which is illuminated on the digital display Once you have selected the required FOOD MODE the temperature can be adjusted as desired If you adjust the temperature for a FOOD MODE this adjustment will be remembered for the next time you use this FOOD MODE For exampl...

Страница 27: ...r two seconds until the flashing light turns solid An alarm will sound after 15 minutes to remind you to remove your beverage 1 1 To deactivate before the 12 hours has elasped press the button and scroll to FAST FREEZE Press button for two seconds USING YOUR APPLIANCE RF605QN RF605QZ MODELS Features Fast Freeze FAST FREEZE boosts freezing speed by dropping to its coldest temperature for 12 hours h...

Страница 28: ... On Off ICE ON OFF activates automatic ice this is only available in the lower compartment Your ice maker is designed to automatically dispense ice into the ice storage bin below until it detects the bin is full The more ice you use the more it makes Before first use the automatic ice systems needs to be flushed To deactivate press the button scroll to ICE ON OFF Press button for two seconds When ...

Страница 29: ...30 and will automatically deactivate after 24 hours Press and hold and together for 4 seconds The ice tray will flip twice and empty the water into the bin below Repeat the cycle to help remove any dust in the ice tray collected during manufacture and transport To flush the automatic icemaker 1 Empty the water in the bin and return the bin correctly Ensure that the scoop is located in front of the...

Страница 30: ... wind feet down 1 Wind up the feet and carefully ease the refrigerator out of its position Switch off and unplug 2 Exterior Clean all surfaces with liquid dishwashing detergent dissolved in warm water and a soft cloth Rinse with clean water and dry with a clean lint free cloth Do not use any abrasive stainless steel cleaners glass cleaners solvents or scourer pads as these will damage the door sur...

Страница 31: ...f these chemicals may dissolve damage and or discolour the interior of your refrigerator Remove the shelves from the cabinet and door Wipe all interior surfaces using only liquid dishwashing detergent dissolved in warm water or baking soda dissolved in warm water add 1tsp of baking soda to every 500ml of water and a soft lint free cloth Rinse with clean water and dry with a clean lint free cloth A...

Страница 32: ...the shelf towards you 1 Slide the shelf towards you 3 Lift the shelf up vertically 2 Cantilever glass shelves half width and full width To remove Hold the front and back edge of the shelf firmly Push the shelf up vertically to dislodge from back support lugs Slide the shelf towards you 1 2 ...

Страница 33: ...nt of the bin handle Lift vertically to unclip from the runners Pull bin towards you to remove from the refrigerator Push both runners back into the refrigerator 1 2 How to replace Extend the runners out from the refrigerator Place the bin on top of the runners Push the bin down slowly until you feel it clip ...

Страница 34: ...nd a tube brush or a clean lint free cloth 1 CLEANING AND CARE Humidity control lid To remove Remove all shelving follow the steps in section Glass shelving Hold the lid firmly and lift the outside edge of the lid up vertically Slide the lid towards the outside wall of the fridge until the lid unclips from the centre bracket Pull the shelf towards you 1 2 ...

Страница 35: ...at the ice scoop is placed in correct position in the bin right hand side or at the front of the bin model dependent Glass shelves Freezer if present To remove Remove the bin above the glass shelf refer to Fixed bins and Freezer bins Push on the clips on both sides of the shelf Lift the shelf up to remove from the supports 1 2 ...

Страница 36: ...r z We recommend using FAST FREEZE when you are adding food items to your refrigerator such as after grocery shopping This feature will ensure the food is frozen within the shortest period of time locking in the freshness and extending the shelf life of your food z For storage of general household foods in the most efficient manner it is recommended to use the product in the factory configuration ...

Страница 37: ...sition Tuck the power cord away tape the shelves in place and tape the doors closed If the cabinet needs to be placed at an angle or laid down carefully lay it on its side the left hand side when viewed from the front 2 3 Take care when moving this refrigerator ensure all obstacles are removed to prevent any physical impact that may cause damage Storing your Refrigerator z When storing your cleane...

Страница 38: ...tem and can be heard as a boiling or gurgling noise z An audible hissing sound after closing the freezer door This is due to the pressure difference between the warm air that has entered the cabinet and suddenly cooled and the outside air pressure z Other sounds may be heard for the following reasons z Cabinet not level z Floor uneven or weak z Bottles or jars rattling on shelves z If this is your...

Страница 39: ...kel trained and supported service technician Refrigerator not working Check refrigerator is turned on at wall Light and display not working Product in SABBATH MODE Press and hold and together for four seconds Motor operates for long periods Hot weather Minimise door openings to allow temperature to stabilise Frequent door openings Large amount of food recently added Temperature control set too low...

Страница 40: ...ket leaking Check that gasket is sitting flat and sealing tightly Not unusual during periods of high humidity Wipe dry Door out of alignment With time and usage movement may occur Refer to your installation guide Tray bin does not slide in and out evenly Packaging trapped Check to ensure no food or packaging is trapped behind the tray bin Runners not extending fully Holding onto sides of tray bin ...

Страница 41: ...be transmitting odour taste Old cubes need to be discarded Ensure food packaging is sealed Interior of freezer needs cleaning Ice storage bin needs to be emptied and washed Clean refrigerator Poor taste from incoming water Filter may need to be replaced with new one Force 2 3 ice tray flips Slow ice cube freezing Door may have been left ajar Close door Freezer compartment too warm Turn temperature...

Страница 42: ...ghtly Arrange items in freezer so door can close tightly Check and clean door gasket seal Ice maker makes unfamiliar sounds or seems too loud Normal ice maker operation Refer to section ActiveSmart sounds Ice boost function not increasing rate of ice production Ambient temperature very warm Minimise door openings Refrigerator is in high usage ...

Страница 43: ...ilter may be blocked and need replacing Replace filter see your Service Warranty document provided with your refrigerator DISPENSER LOCK activated Press and hold for four seconds Water frozen in tank Increase temperature to a warmer setting in fresh food compartment and freezer Water in first glass is warm Water dispenser not used for extended period Discard first glass of water dispensed Tank cap...

Страница 44: ...sidential environment This product is not designed for any commercial use Any commercial use by the customer will affect this products Manufacturer s Warranty For spare parts please contact Fisher Paykel Customer Care Spare parts are available for all Fisher Paykel refrigerators for a minimum period of 10 years from the date of manufacture Complete and keep for safe reference Model Serial No Purch...

Страница 45: ...e serial plate or on the documents accompanying the product indicates that this appliance cannot be treated as household waste It shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment Disposal of the appliance shall be carried out in accordance with the local environment regulations for waste disposal and ensure the refrigerant circuit is ...

Страница 46: ......

Страница 47: ...INSTALLATION GUIDE NZ AU UK IE SG ACTIVESMART REFRIGERATOR CONTEMPORARY QUAD DOOR FRIDGE FREEZER ICE WATER RF605QDU RF605QN RF605QZ QUAD DOOR FRIDGE FREEZER NON ICE WATER RF605QD ...

Страница 48: ......

Страница 49: ...or 7 Unpacking and moving your appliance 8 Before installation 10 Supplied parts 11 Product dimensions 12 Cabinetry dimensions PROUD 14 Cabinetry dimensions FLUSH 16 Electrical 18 Water connection Ice Water models 19 Flushing the water filter Ice Water models 21 Positioning your refrigerator 22 Complete installation 24 Final checklist 25 ...

Страница 50: ......

Страница 51: ...ct your Fisher Paykel trained and supported service technician immediately to arrange for the appliance to be repaired z It is hazardous for anyone other than a Fisher Paykel trained and supported service technician to service this appliance z In Queensland the authorised service person must hold a gas work licence or authorisation for hydrocarbon refrigerants to carry out service or repairs which...

Страница 52: ...rigerator must be installed by a qualified plumber or Fisher Paykel trained and supported service technician and comply with all state and local laws z Installation and use MUST comply with all state and local plumbing codes Check with your local public works department for plumbing codes You must follow their guidelines as you install the water filtration system z To avoid serious illness or deat...

Страница 53: ...ERATOR Quad Door Fridge Freezer 905mm 605L Ice Water Contemporary RF605QDU Quad Door Fridge Freezer 905mm 605L Non Ice Water Contemporary RF605QD Quad Door Fridge Freezer 905mm 605L Ice Water Contemporary RF605QNU RF605QZU ...

Страница 54: ...your appliance to the install location Be careful when tilting the appliance forward backward Tape the door shut to prevent opening while moving the appliance 1 2 Tilt the appliance slightly forward and Insert the hand truck between pallet and appliance Restrain the appliance with a strap Model drawings may differ from your appliance ...

Страница 55: ...9 UNPACKING AND MOVING YOUR APPLIANCE 3 Tilt backward to load appliance onto hand truck and push to install location Model drawings may differ from your appliance ...

Страница 56: ... the information on the serial plate located at the front bottom right hand side of the refrigerator when the door is open z Ensure your appliance is properly grounded earthed z Connect the appliance to the electrical supply 220V 240V 50Hz with the fitted plug and lead z Connections to the mains supply should be in accordance with local regulations Ice Water models z Your Ice Water refrigerator mu...

Страница 57: ...E FREEZER ICE WATER RF605QDU RF605QN RF605QZ QUAD DOOR FRIDGE FREEZER NON ICE WATER RF605QD MISCELLANEOUS ITEMS PACK Quick fitting 1 Tubing 3 5m 1 Pressure limiting valve PLV 1 Tubing 0 5m 1 Tap adaptor short tubing 1 NZ AU only Clip collet locking 3 Tap adaptor 1 4 OD 3 4 BSP 1 UK only Wine bottle holder 4 WATER FILTER KIT ...

Страница 58: ...12 PRODUCT DIMENSIONS FRONT C b b PLAN E D C G F PROFILE A ...

Страница 59: ...h of product 905 C Overall depth of product excludes handle 688 D Depth with door open from rear of fridge 90 rotation 1084 E Depth with door open from flush with door 90 rotation 396 F Height to top of chassis 1754 G Height to top of hinge cover 1775 Actual product dimensions may vary by 2mm ...

Страница 60: ...ight of cavity 1810 1810 B Inside width z 90 rotation z full rotation 1025 945 985 945 C Overall depth 640 640 B C a CUTOUT Measurement includes a feet increase of 10mm For full drawer shelf access the doors need to be open past 90 To avoid damaging the product ensure doors do not contact the adjacent cabinetry wall ...

Страница 61: ...f cupboard 50 50 B Side clearance z 90 rotation z full rotation 100 20 60 20 C Rear clearance 30 30 D Door clearance z 90 rotation z full rotation N A 320 N A 320 CLEARANCES b a C b For full drawer shelf access the doors need to be open past 90 To avoid damaging the product ensure doors do not contact the adjacent cabinetry wall a D ...

Страница 62: ...ght of cavity 1810 1835 B Inside width z 90 rotation z full rotation 1105 1105 1065 1105 C Inside depth 718 718 b CUTOUT Measurement includes a feet increase of 10mm For full drawer shelf access the doors need to be open past 90 To avoid damaging the product ensure doors do not contact the adjacent cabinetry wall C a ...

Страница 63: ... cupboard 50 50 B Side clearance z 90 rotation z full rotation 100 100 60 100 C Rear clearance 30 30 D Door clearance z 90 rotation z full rotation N A 240 N A 240 d CLEARANCES b b c a For full drawer shelf access the doors need to be open past 90 To avoid damaging the product ensure doors do not contact the adjacent cabinetry wall a ...

Страница 64: ...ction should be located in an adjacent cabinet to either side of the refrigerator or above the refrigerator cavity We recommend the use of an isolating switch that is easily accessible to the user after the refrigerator is installed ...

Страница 65: ...ng not supplied 1 2 3 4 Uncoil tubing from the back of the refrigerator and connect the quick fitting Connect one end of the long tubing 3 5m to the quick fitting and insert the other end to the PLV Ensure the short arrow on the PLV is pointing away from the tap The arrow indicates the direction of water flow Locate the water fitting kit to complete water connection installation ...

Страница 66: ...move to step 6 Insert the other end of the short tubing firmly to the PLV 5 6 7 Fasten the water tap adaptor to the isolation tap Take care not to over tighten the water tap adaptor 8 Pull gently on all tubing connections to ensure they are locked in place Turn isolation tap on and check that all connections are dry and free of drips Before first use you need to flush water through the filter to r...

Страница 67: ...ur refrigerator has cooled for at least 2 hours before use 1 Press the water dispenser pad to dispense 4L of water Wait for four minutes before dispensing again 2 Dispense 4L of water and then wait for another four minutes There may be carbon residue dispensed together with water This is not harmful and is normal during the flushing process 3 Dispense another 4L of water This prevents excessive dr...

Страница 68: ...g the product into its final location 1 2 Roll the refrigerator into its final position ensuring there is the correct air gap between the product and surrounding cabinetry See minimum clearance in cabinetry dimensions table Adjust the front feet down until the refrigerator is leaning backward with the front approximately 10mm higher than the back This will ensure a good door closing action Levelli...

Страница 69: ... 1 2 3 Wind both front feet up and roll the product out of position Place the packing material in the location diagonally opposite the front roller that lifts off the floor Ensure the packing material stays in place when the product is pushed back into position Roll the refrigerator back into position and adjust front feet Check alignment and door closing action are satifactory Make small adjustme...

Страница 70: ... shelves z Clean the inside of the appliance with a mix of warm water and a small amount of liquid detergent Use a soft cloth to remove dust collected during manufacture and transport z Allow the refrigerator and freezer to run empty for 2 3 hours to allow each compartment to cool to the appropriate temperature z The appliance may have an odour on its initial operation this will go when the refrig...

Страница 71: ... level Ensure all internal and external packaging is removed from the appliance before use Ensure the water filter is installed and has been flushed Complete and keep for safe reference Model Serial No Purchase Date Purchaser Dealer Address Installer s Name Installer s Signature Installation Company Installation Date ...

Страница 72: ...nge at any time The product specifications in this guide apply to the specific products and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time For current details about model and specification availability in your country please go to our website or contact your local Fisher Paykel dealer ...

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