48
TROUBLESHOOTING
Ice & Water and Automatic Ice models only
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Wet ice/
ice clumping.
Low water pressure.
Check water pressure.
Filter blocked.
Replace filter.
Long freezer door openings.
Gently tap ice with scoop to
unstick or, if large clumps occur,
empty ice bin and make new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length of time.
Ice will stick together over time.
Filter warning
light
is
flashing.
Filter needs replacing.
Replace filter as soon as possible.
Ice buildup
inside freezer
compartment.
Freezer door not closing tightly.
Arrange items in freezer so door
can close tightly.
Check and clean door gasket seal.
Ice maker makes
unfamiliar
sounds or seems
too loud.
Normal ice maker operation.
Refer to section ‘ActiveSmart™
user warnings and sounds’.
Ice boost
function not
increasing
rate of ice
production.
Ambient temperature very warm.
Minimise door openings.
Refrigerator is in high usage.