Special Projects Group, Inc. – 1200 Northbrook Pkwy, Suite 120, Suwanee, GA 30024 – 678-417-8500 or Toll Free: 1-888-284-4774 – www.specialprojectsgroup.com
PSEL-3000-2
Troubleshooting Guide
Symptom
Possible Cause
Solution
Locking devices do not respond to
input trigger activation but input
LED indicators respond with solid
illumination
Mechanical bind or adjustment on electric
locking device
REFER TO ELECTRIC LOCK
MANUFACTURER’S
INSTALLATION OR SERVICE
INSTUCTIONS
Contact SPG TECH SUPPORT
For further assistance
Locking devices do not respond to
input trigger activation but input
LED indicators respond by
blinking
(CONT…)
Possible bad solenoid, coil switch, or
motor-drive controller circuit board
Refer to manufacturer solenoid specs
and test for proper ohms resistance /
replace coil switch / replace motor-drive
controller circuit board
Contact SPG TECH SUPPORT for
further assistance
Possible bad solenoid, coil switch, or motor-
drive controller circuit board
Refer to manufacturer solenoid specs
and test for proper ohms resistance /
replace coil switch / replace motor-drive
controller circuit board
Contact SPG TECH SUPPORT for
further assistance
Locking devices attempt to unlock
upon activation circuit trigger but
immediately re-lock
Mechanical bind or adjustment on electric
locking device
REFER TO ELECTRIC LOCK
MANUFACTURER’S
INSTALLATION OR SERVICE
INSTUCTIONS
Contact SPG TECH SUPPORT
For further assistance
Possible bad solenoid, coil switch, or
motor-drive controller circuit board
Refer to manufacturer solenoid specs
and test for proper ohms resistance /
replace coil switch / replace motor-drive
controller circuit board
Contact SPG TECH SUPPORT for
further assistance
First
Choice
Building Products