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APPENDIX
TROUBLESHOOTING/SPECIFICATIONS
Troubleshooting
Technical Specifications
I
tem
s
pecIFIcatIon
DISPLAY SIZE
18.5” (16:9) LED SLIM
DISPLAY STYLE
ACTIVE MATRIX TFT
BACKLIGHT
LED
DYNAMIC CONTRAST RATIO
1,000:1
PIXEL PITCH
0.283
RESOLUTION
1360 x 768 @ 60Hz
RESPONSE
5ms
VIEWING ANGLE
H/V 16O°/15O°
COLOR
16.7M
INPUT
HDMI, VGA
POWER REQUIREMENTS
100-240VAC, 50/60Hz, 1.1A
POWER CONSUMPTION
<=35W
BACK CONTROL
MENU, DOWN, UP, EXIT, POWER
OSD
ENGLISH, FRENCH, SPANISH
WORKING TEMPERATURE
41 °F to 104 °F (5 °C to 40°C)
MONITOR DIMENSIONS
13 3/4” (349.3mm) H x 17 3/4” (450.9mm) W x 6” (152.4mm) D with Stand / 1” (25.4mm) without Stand
p
roblem
p
ossIble
cause
s
olutIons
No Picture on Monitor
Cable from power adapter is loose or is unplugged
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely connected to the back
of the unit
• Confirm that the monitor is powered on (POWER LED indicator on
the front should be Green.
HDMI or VGA Cable not connected or damaged
• Make sure the HDMI or VGA connection to the Monitor and source
DVR is properly aligned and securely fastened.
• Check the pins on both ends of the HDMI or VGA plug. If any are
broken, bent or missing replace the cable.
The image does not fit onto the
Monitor screen
Monitor not adjusted properly
• Adjust screen settings per instructions in this manual.
The image is too light or too dark
Monitor not adjusted properly
• Adjust brightness screen settings per instructions in this manual.
Color appears abnormal
Damaged HDMI or VGA Cable
• Check the pins on both ends of the VGA plug. If any are broken,
bent or missing replace the cable
