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Firefly DE1200 User Manual
Version: 2.1
TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR
INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED
WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
HARDWARE WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
How long does this limited hardware warranty last?
The limited hardware warranty on all Firefly Global products begins on the date of the packing slip,
invoice, or receipt. The warranty period is not extended if a warranted product or any parts are
repaired or replaced. Firefly Global may change the availability of limited hardware warranties, at its
discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please contact the store, distributor, or website through which the product
was purchased.
What will Firefly Global do?
Firefly Global or its authorized representative or reseller will repair any Firefly Global hardware products
returned that prove to be defective in materials or workmanship. If Firefly Global or its authorized
representatives are not able to repair the product, we will replace it with a comparable product that is
new or refurbished.
When you contact our authorized representatives or resellers via phone or email, they will issue a
Return Material Authorization Number for you to include with your return. You must return the products
in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept
the risk if the product is lost or damaged in shipment. The repaired or replacement products will be
returned to you. The reseller or authorized representative will pay to ship the repaired or replaced
products to you if you use a delivery address in the country where the reseller is located. Otherwise,
the product will be shipped to you freight collect.
If it is determined that the problem is not covered under this warranty, you will be notified and
informed of service alternatives that are available to you on a fee basis.