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teRMs & ConDitions oF WaRRanty
Firebird products are designed and manufactured to give
many years of trouble free service.
The terms laid down in the warranty must be adhered to
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Firebird provides a comprehensive, conditional
warranty of 5 years on the boiler shell and 2 years
on all other parts from date of installation, provided
installation has occurred within 12 months from date
of purchase.
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The 5 year boiler shell warranty consists of parts and
labour for the first 3 years and parts only for years 4 and
5.
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The warranty will only apply if the boiler is
commissioned by an OFTEC registered or competent,
qualified engineer and is serviced annually thereafter.
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Please ensure that the commissioning certificate
within the Boiler Passport is fully completed by an
OFTEC registered or competent, qualified engineer
and is returned to Firebird within 28 days of complete
installation and commissioning. The Boiler Passport is
included with every boiler and can also be completed
online at the following link:
http://www.firebird.ie/index.php/boiler-passport.html.
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Correct commissioning will ensure that your boiler is
set to operate at its maximum fuel efficiency.
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Consumable components, the nozzles and the oil hose
are excluded.
teRMs & ConDitions oF WaRRanty
1. Warranty implies that the product shall be free from
defective parts or workmanship for a period of warranty
cover, which begins from the date of installation.
2. All claims under the warranty programme must be
within the time limits stated on the left.
3. Installation and commissioning of the product must be
in accordance with (a) instruction/technical manuals
(b) all relevant standards and codes of practice.
4. An OFTEC registered or competent, qualified engineer,
using the correct installation and test equipment must
carry out installation and commissioning.
5. This warranty does not cover special, incidental or
consequential damages, injury to persons or property,
or any other consequential loss.
6. Servicing of the boiler is to be carried out annually to
maintain the manufacturer’s warranty.
7. Firebird accepts no liability in respect of any defect
arising from incorrect installation, negligence, fair wear
and tear, misuse, alteration or repair by unqualified
persons.
8. Firebird will not accept any liability in respect of any
defect occurring to the product due to limescale
build-up and or low return water temperature.
9. The warranty programme extends to reasonable labour
costs EXCEPT in the case of a 5 year warranty period
whereby any valid claim made after 3 years will not
include labour costs.
10. Firebird’s prior authorisation must be obtained before
examination or repair of the product takes place.
11. Firebird will examine all claims made under the
warranty programme and for any claims that are
deemed invalid, the costs incurred will be borne by the
owner.
12. The warranty programme only applies where the
product was used for normal domestic heating
purposes.
13. Any defective part removed under any or all of the
warranty programmes MUST be returned to Firebird.
14. If this appliance is installed in a pressurised system,
failure to correctly size the expansion vessel may
damage the boiler and invalidate the warranty
15. A full set of warranty conditions and terms can be
found on the Firebird website.
STATUTORY RIGHTS OF THE OWNER ARE NOT
AFFECTED BY THIS WARRANTY
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