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Returns
: We recommend that you contact the FireAngel Technical Support Line in the first instance on
024 7623 6663
(1-800 523171 in Eire) or via e-mail:
as we may
be able to remedy the problem quickly over the phone (this is to prevent unnecessary returns that take a
longer time to process). If there is a fault that we are unable to resolve then our technical support
engineer will issue you with a returns authority number so that your product can be returned for testing.
To return your FireAngel under warranty, send it suitably packed and disabled (this will be explained by the
FireAngel technical support engineer) with postage prepaid; a note indicating the returns authority number
and describing the nature of the difficulty, with proof of purchase to:
FireAngel Limited
The TechnoCentre
Puma Way
Coventry CV1 2TT
UK
SA0096 S2 R5