TROUBLESHOOTING
This chapter lists the most common problems linked with the use of the machine. If you are unable to resolve the problems with the information
given here, please contact your nearest assistance centre.
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE MACHINE
DOES NOT START
The machine is in stand-by.
Press the machine's stand-by state activation -
deactivation button.
Check that when switched on there are no alarm
messages on the command display.
Stop the machine immediately, and contact a specialised
service centre.
Make sure that the batteries are correctly connected to
each other and that the battery connector is connected to
the electrical system connector.
See paragraphs “INSERTING THE BATTERIES INTO
THE MACHINE” on page 12 and “CONNECTING
THE BATTERIES TO THE MACHINE’S ELECTRICAL
Check the charge level of the batteries.
If the battery charge level is critical, perform a complete
charge cycle (see paragraph “RECHARGING THE
THE BATTERIES
ARE NOT CHARGED
CORRECTLY
(VERSIONS
WITHOUT AN ON
BOARD BATTERY
CHARGER)
The connector of the battery charger cable is not properly
inserted in the battery connector.
Connect the battery charger cable connector to the
battery connector again.
The plug on the battery charger's power cable is not
correctly inserted into the electrical outlet.
Check that the battery charger power supply cable plug is
connected to the mains socket.
The characteristics of the mains power supply do not
correspond to those required by the battery charger.
Check that the characteristics in the battery charger plate
are the same as those of the mains supply.
The LEDs of the battery charger blink repeatedly.
Referring to the battery charger use and maintenance
manual, check the meaning of the flashing signals that
the battery charger emits dung the battery recharge
stage.
THE BATTERIES
ARE NOT CHARGED
CORRECTLY
(VERSIONS
WITH AN ON
BOARD BATTERY
CHARGER)
The plug on the battery charger's cable is not correctly
inserted into the socket on the battery charger itself.
Reconnect the battery charger's power cable.
The plug on the battery charger's power cable is not
correctly inserted into the electrical outlet.
Check that the battery charger power supply cable plug is
connected to the mains socket.
The characteristics of the mains power supply do not
correspond to those required by the battery charger.
Check that the characteristics in the battery charger plate
are the same as those of the mains supply.
The LEDs of the battery charger blink repeatedly.
Referring to the battery charger use and maintenance
manual, check the meaning of the flashing signals that
the battery charger emits dung the battery recharge
stage.
THE MACHINE HAS
A VERY LOW WORK
AUTONOMY
Check the battery charge level, check the symbol on the
command display.
If the battery charge level is critical, perform a complete
charge cycle (see paragraph “RECHARGING THE
INSUFFICIENT
DETERGENT
SOLUTION ON THE
BRUSHES
The quantity of detergent solution in the water system is
not sufficient for the work to be carried out.
Check that the amount of detergent solution present in
the machine's water system is sufficient for the work to be
carried out.
Detergent solution filter obstructed.
Check that the detergent solution filter is not clogged; if
it is, clean it (see paragraph “CLEANING THE WATER
THE MACHINE
DOES NOT CLEAN
CORRECTLY
Not enough detergent solution comes out.
Read the section INSUFFICIENT DETERGENT
SOLUTION ON THE BRUSHES.
The brushes have not been inserted correctly in the
machine.
Check that the disc brushes are correctly inserted
inside the machine (see paragraph “ASSEMBLING THE
BRUSH HEAD BRUSH (SCRUBBING VERSION)” on
The brush bristles are excessively worn.
Check the state of wear of the brush and, if necessary,
replace it.
26