7
Any product, unit, or part returned to Fiilex must be packaged in a suitable
manner to ensure the protection of such product, unit, or part. The package
must be clearly and prominently marked with a Return Merchandise
Authorization Number (RMA #) to indicate that the package contains returned
products, units, or parts. All returned products, units, or parts must be
accompanied by a written explanation of the alleged problem or malfunction.
