P a g e 5
CONFIGURATION STEPS
In the following sections, we will be covering all necessary steps to configure the system to fulfill the
requirements discussed on the scenario overview section. First, we need to setup the prompts that we will
be played to the users when someone dials an emergency number.
Note:
If no custom prompt is configured, the PBX will play the default one.
Customize Notification Prompts
In order to create a custom prompt that will be used as notification when an emergency
call is initiated, users need to log to the web administration page of the FCM under
“PBX
Settings
→
Voice Prompt
→
Custom Prompt”
then they have two choices:
1. Upload a pre-recorded prompt by pressing the button
but the file should respect
the following specs:
•
PCM encoded.
•
16 bits.
•
8000Hz mono.
•
In .mp3 or .wav format; or raw/ulaw/alaw/gsm file with .ulaw or .alaw suffix.
•
File size under 5M.
Note
: If uploading a compressed file, the file must have .tar/.tgz/.tar.gz suffix, name must contain only
letters, numbers or special characters -_. and the file size must be less than 30MB.
2. Record a new custom prompt by clicking on
then select the recording station on
which you want to record.
Figure 1: Recording Custom Prompt